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Jobs / Customer Service Manager in United Kingdom
2 days ago
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HA
Hays·2 days ago
2 days ago

Director AI Platform & Engineering

Oxford, United KingdomFull-timeSenior · 10-12 years₹84,000 – ₹1.1L/yr · est.Customer Service Manager

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Must-have skills for this role

  • aws
  • amazon bedrock
  • llm
  • agentic automation

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Own the internal implementation and architecture of Amazon Bedrock / AgentCore and related AWS services as the businesses single enterprise agentic automation platform.
  • Design and own runtime governance components: guardrails, evaluation harnesses, automated regression testing, observability, logging, and prompt/tool/model versioning.
  • Build and maintain reusable agent templates and platform engineering patterns so new agents are faster, cheaper, and safer to deliver.
  • Own the tool/action architecture, including APIs and Lambda / Step Functions / EventBridge patterns, ensuring agents access enterprise systems through narrow, approved tools rather than broad credentials.

What they're looking for

  • 10-12 years in software or platform engineering, including recent delivery of production LLM applications (RAG, tool calling, agents, evaluations).
  • Deep AWS expertise (IAM, Lambda, Step Functions, EventBridge, CloudWatch), infrastructure-as-code (Terraform or CDK), and CI/CD practice.
  • Strong proficiency in Python or a comparable language, with a sound engineering discipline.
  • Deep experience of working in the Life Sciences/Biotech industry

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

*Please only apply if you have deep experience of working in the Life Sciences/Biotech industry*

Your new role

The Director, Agentic AI Platform & Engineering owns the technical platform on which the businesses' AI agents are built and operated: the AWS-based agentic automation stack (Amazon Bedrock / AgentCore and related services). This is a hands-on engineering role reporting to the Senior Director, Head of Artificial Intelligence, and does not currently have direct reports.

The role works through existing functions rather than duplicating them: Infrastructure for AWS accounts, networking, and cloud operations; Security for identity, access, and data protection; and Data / enterprise systems teams for Snowflake and system integrations.

Key Responsibilities
  • Own the internal implementation and architecture of Amazon Bedrock / AgentCore and related AWS services as the businesses single enterprise agentic automation platform.
  • Design and own runtime governance components: guardrails, evaluation harnesses, automated regression testing, observability, logging, and prompt/tool/model versioning.
  • Build and maintain reusable agent templates and platform engineering patterns so new agents are faster, cheaper, and safer to deliver.
  • Own the tool/action architecture, including APIs and Lambda / Step Functions / EventBridge patterns, ensuring agents access enterprise systems through narrow, approved tools rather than broad credentials.

What you'll need to succeed

  • 10-12 years in software or platform engineering, including recent delivery of production LLM applications (RAG, tool calling, agents, evaluations).
  • Deep AWS expertise (IAM, Lambda, Step Functions, EventBridge, CloudWatch), infrastructure-as-code (Terraform or CDK), and CI/CD practice.
  • Strong proficiency in Python or a comparable language, with a sound engineering discipline.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#4798409 - Callum Gough Mackay

Company

HA
Hays
Oxford, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Hays's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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