Royal Bank of Canada·12 days ago
12 days ago
Director, Conversational Banking
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What you'll do
- Lead the development and execution of technology roadmaps for conversational AI solutions
- Oversee a high-performing team
- Drive growth in client adoption
- Manage the full lifecycle of solution delivery
What they're looking for
- Experience leading the development and execution of technology roadmaps for conversational AI solutions
- Experience overseeing a high-performing team and managing the full lifecycle of solution delivery
- Expertise in AI/ML and conversational banking
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join us as Director, Conversational Banking to lead the development of intelligent conversational AI systems for customer experience across web and mobile platforms. Drive technology roadmaps, lead a high-performing team, and shape innovative solutions. Ideal for experienced leaders in AI/ML and conversational AI.
Skills
- conversational ai
- team leadership
- application development
- application maintenance
- applications architecture
- enterprise application delivery
- information technology management
- information technology trends
- programming languages
- system applications
- contact center operations
- customer journey mapping
- key customer experience metrics
- strategic thinking
- problem solving
- stakeholder management
- business acumen
- project prioritization
- resource allocation
- operational efficiency
- sre principles
- generative ai
- nlu
- llm
- mcp
- ai agents
- training program development
Company
Royal Bank of Canada
Toronto, Canada
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