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Jobs / Customer Service Manager in United Kingdom
17 days ago
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London Stock Exchange Group (LSEG)·BFSI·17 days ago
17 days ago

Director, D&A Financial Controllership (FTSE Russell)

London, United KingdomSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • financial control
  • financial reporting
  • technical accounting
  • aca

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About this role

How would you like to lead a global financial control function while helping to shape the future of finance through transformation, automation and collaboration?

This is an exciting opportunity to lead a critical finance function within FTSE Russell, supporting a business that plays an essential role in global financial markets. You will help shape the direction of financial control by combining strong governance with innovation, enabling the organisation to scale, adapt and succeed in an increasingly complex environment. Working across a broad network of partners, you will have the opportunity to influence strategy, develop talent and contribute to finance transformation initiatives that deliver long-term value

Key Responsibilities

Financial Control & Reporting

In this role, you will lead the delivery of accurate monthly, quarterly and annual financial results, ensuring strong financial stewardship across FTSE Russell. You will oversee balance sheet governance, including reconciliations, substantiation and the resolution of complex accounting matters, while maintaining effective control over subscription and asset-based revenue streams. This includes managing billing, accruals, deferred revenue and partner-share arrangements to support accurate and timely reporting.

Governance, Risk & Compliance

You will take ownership of the FTSE Russell financial control framework, continuously enhancing controls to support a growing and evolving business. Working closely with internal and external partners, you will oversee statutory account preparation, legal entity reporting and external audits, while ensuring compliance with regulatory and governance requirements. You will also prepare and present finance papers for legal entity boards, helping to provide clear insights that support decision-making.

Transformation & Continuous Improvement

We are looking for someone who is passionate about driving improvement and modernising finance processes. You will lead financial control activities associated with systems implementations, finance transformation initiatives and process changes, seeing opportunities to automate, standardise and simplify reporting and accounting processes. Your work will help create scalable solutions that improve efficiency, enhance controls and support future business growth.

Leadership & Partnership

Success in this role will come through strong leadership and collaboration. You will lead, coach and develop a geographically dispersed financial control team, fostering an inclusive and high-performing environment where people can grow and succeed. You will build positive relationships across FP&A, Finance Business Partners, Group Finance, Operations, Risk, Tax and Treasury teams, while also partnering effectively with external auditors and other key partners to achieve shared goals.

Candidate Profile

We are seeking a qualified accountant with significant post-qualification experience and a strong foundation in technical accounting, financial reporting and financial control. You will bring experience from a complex international organisation, with a track record of leading financial control, controllership or product control activities while maintaining high standards of governance, compliance and delivery.

You will have experience overseeing statutory reporting, external audits and legal entity governance, alongside a proven ability to lead global teams and deliver results through periods of organisational change. We would also welcome experience gained through ERP implementations, finance transformation programmes or operational improvement initiatives, particularly where you have driven efficiencies and strengthened control environments.

The successful candidate will combine strong judgement with excellent communication and internal partner management skills. You will be confident building relationships across multiple functions and influencing senior partners to achieve business objectives. Experience within financial services, market data, indices, benchmarks or another regulated environment would be advantageous, as would knowledge of subscription-based or asset-based revenue models and Oracle Fusion.

Skills & Experience

  • Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience.

  • Demonstrated success leading financial control, controllership or product control functions within a complex global organisation.

  • Strong technical accounting, financial reporting and governance expertise.

  • Proven ability to lead, coach and develop geographically dispersed teams.

  • Experience navigating organisational change, transformation programmes and operational improvement initiatives.

  • Excellent partner management skills, with the ability to influence and build relationships across all levels of an organisation.

  • Effective communicator who can simplify complex financial matters for a broad range of audiences.

  • Experience within financial services, market infrastructure or other regulated environments would be advantageous.

Career Stage:

Director

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

BFSI

Company

London Stock Exchange Group (LSEG)BFSI
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from London Stock Exchange Group (LSEG)'s careers site·first seen 4 Sept 2026·last verified 8 Sept 2026·How we source jobs

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