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Jobs / Customer Service Manager in India
19 days ago
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Genpact·Consulting·19 days ago
19 days ago

Director - Data and Analytics Advisory 3

Delhi NCR, IndiaSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • data analytics
  • data governance
  • people leadership
  • change management

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About this role

Director - Data and Analytics Advisory

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities Leads strategic direction for data and analytics initiatives. Oversees cross-functional teams and enterprise data programs. Drives innovation, governance, and performance metrics. Manages stakeholder relationships and business alignment. Mentors principals and senior specialists.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Information Security Manager (CISM) - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association, Certified Information Systems Auditor (CISA) - The Institute of Chartered Accountancs of India (ICAI)The Institute of Chartered Accountancs of India (ICAI)

Required Skills

Actuarial Services, Agile Methodology, AML Investigations, Change Management, Client Relations, Collaboration Tools, Customer Onboarding, Data Analytics, Data Architecture Development, Data Consulting, Data Governance, Design Thinking, Executive Presence, Inclusion, Know Your Customer (KYC), Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Data and Analytics Advisory

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

Consulting

Company

GenpactConsulting
Delhi NCR, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Genpact's careers site·first seen 2 Sept 2026·last verified 8 Sept 2026·How we source jobs

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