NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in United States of America
2 hours agoBe an early applicant
Apply with autofill
Apply with autofill
Danaher·Healthcare·2 hours ago
2 hours agoBe an early applicant

Director, Devices & Micro Product

Marlborough, United States of AmericaSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Danaher

How you compare FREE

?
Your scoreYour score: not yet known
→
37
Top 10%Top 10%: 37 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in United States.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Bring more to life.


Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?


At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 


You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.


Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.


At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.


Learn about the Danaher Business System which makes everything possible.


The Director, Devices & Micro Product is responsible for leading a portfolio of >$150M within Lab Filtration, spanning devices, microbiology and collection solutions that customers rely on to support critical research, life science manufacturing, and applied market workflows. This leader will shape the strategy, performance, and growth of the portfolio, driving customer value, innovation, and commercial execution across a global business.


This position reports to the VP, GM Diagnostics & Genomics and Lab Filtration and is part of the D&G & LF leadership team, part of Discovery and Medical Operating company located in Cardiff (UK), Amersham (UK) or Marlborough (US) offices and will be an on-site role


What you will do:

• Develop and execute the strategic plan for the Lab Filtration Devices & Micro portfolio, owning the end-to-end product strategy across growth, profitability, lifecycle management, and market positioning.

• Ensure portfolio performance delivers against CVD and key business KPIs, leading PSP problem-solving to identify root causes and implement countermeasures across the portfolio.

• Contribute to the overall strategic direction of the Lab Filtration business and the broader D&G & LF leadership agenda as a member of the leadership team.

• Drive the innovation pipeline for Devices & Micro, ensuring a clear flow of customer-backed projects that meet IFV/IPV targets and strengthen the long-term competitiveness of the portfolio.

• Partner cross-functionally with R&D, operations, quality, supply chain, and commercial teams to deliver successful NPD execution, product launches, and lifecycle initiatives.

• Build strong segment and customer insight to identify opportunities in lab filtration, microbiology, and sample preparation workflows, translating market needs into clear portfolio actions.

• Lead, mentor, and develop a team of 5 direct reports, fostering a high-performance culture with clear priorities, strong accountability, and regular feedback.



Who you are:

  • Bachelor’s degree in Life Sciences, Engineering, Business, or a related field
  • Minimum 5 years of experience in product management, marketing, or portfolio leadership, preferably within life sciences, lab filtration, bioprocessing, microbiology, applied markets, or related consumables and devices portfolios
  • Experience working cross-functionally with R&D, operations, quality, supply chain, and commercial teams to deliver new product development (NPD) and lifecycle management initiatives
  • Experience leading and developing teams, including direct management of product management teams
  • Demonstrated experience managing product portfolios with P&L responsibility and delivering against revenue and margin targets in a global B2B environment

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel internationally – up to 35% of the time and up to consecutive weeks

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.


The annual salary range for this role is $175,000-$210,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. 

This job is also eligible for bonus/incentive pay. 

  

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. 

  

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 


#LI-CV1

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

Healthcare

Company

DanaherHealthcare
Marlborough, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Danaher's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

Similar jobs

  • Promotion Director at iheartmediaMinneapolis, United States of America–match not yet calculated
  • Associate Director, Patient Experience at bmcBoston, United States of America–match not yet calculated
  • Assistant Director - Verification at asuOff, United States of America–match not yet calculated
  • Regional Director of Philanthropy Southeast Michigan (Adjunct) - Institutional Advancement at gvsuGrand Rapids, United States of America–match not yet calculated
  • Assistant Boutique Director at Audemars PiguetAspen, United States of America–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in United States
  • Customer Service Representative jobs in United States
  • Customer Service Team Lead jobs in United States
  • Customer Experience Specialist jobs in United States
  • Customer Service Manager jobs in United Kingdom
  • Customer Service Manager jobs in India