NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Canada
1 month ago
Apply with autofill
Apply with autofill
Flintcorp1·1 month ago
1 month ago

Director, E&I

Calgary, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at flintcorp1

How you compare FREE

?
Your scoreYour score: not yet known
→
36
Top 10%Top 10%: 36 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Canada.

Must-have skills for this role

  • electrical engineering
  • instrumentation engineering
  • strategic planning
  • project management

PDF or DOCX · no account needed

Apply faster with autofill FREEflintcorp1 uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Develop and execute FLINT's E&I growth strategy, identifying new markets, service opportunities, and strategic partnerships.
  • Build and strengthen relationships with key clients, EPCMs, and industry stakeholders.
  • Support major pursuits, proposal development, and business development activities to drive sustainable revenue growth and market share expansion.
  • Provide leadership and oversight for E&I construction, maintenance, turnaround, and capital project execution.
  • Support Area and District Managers in planning, scheduling, resource allocation, and project performance.
  • Ensure consistent delivery of projects that meet safety, quality, schedule, and financial objectives across all operating regions.
  • Champion FLINT's safety culture and lead the implementation of HSE programs and initiatives.
  • Maintain and enhance E&I Quality Management Systems (QMS), Safe Work Practices (SWPs), and technical standards.
  • Drive continuous improvement in safety, quality, operational processes, and project execution practices.
  • Lead workforce development, succession planning, technical competency, and employee engagement initiatives.
  • Oversee financial performance, including budgeting, forecasting, profitability, and operational metrics.
  • Collaborate with Supply Chain, Finance, and Operations leaders to optimize business performance and support long-term organizational success.

What they're looking for

  • Relevant Trade Certificate, Bachelor's Degree in Electrical Engineering, Instrumentation Engineering, Engineering Technology, Construction Management, Business, or a related discipline.
  • 10+ years of progressive leadership experience in E&I, industrial construction, maintenance, or project delivery environments.
  • Extensive experience leading large-scale construction, maintenance, turnaround, shutdown, and capital projects, including full project lifecycle oversight.
  • Proven success leading multi-district operations and developing growth strategies that drive revenue and market expansion.
  • Strong technical expertise in industrial electrical and instrumentation construction, maintenance, and project delivery practices.
  • Strong business acumen with experience in budgeting, forecasting, financial management, operational performance, and client relationship management.
  • Exceptional leadership, strategic thinking, communication, negotiation, and problem-solving skills; industrial/oil and gas experience and established industry relationships are considered assets.

Nice to have

  • Industrial/oil and gas experience and established industry relationships are considered assets.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Description

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world.

Job Description

The Director, Electrical & Instrumentation (E&I) provides strategic and operational leadership for FLINT's Electrical & Instrumentation business across construction, maintenance, turnarounds, shutdowns, and capital project delivery. This role holds overall accountability for the safety, profitability, quality, and growth of E&I operations while ensuring successful project execution and long-term business development.

As a senior leader, the Director, E&I works closely with Operations, Business Development, Project Management, Supply Chain, HSE, Finance, and clients to develop and execute strategies that position FLINT as a leader in industrial E&I services. The role is responsible for aligning operational performance with strategic growth objectives, strengthening client relationships, and ensuring industry-leading standards in safety, quality, and execution excellence.

This is an ideal opportunity for a results-oriented leader who combines deep technical expertise, strong business acumen, and a passion for developing high-performing teams while driving operational excellence and sustainable growth.

What would you be doing?

Strategic Growth & Client Development

  • Develop and execute FLINT's E&I growth strategy, identifying new markets, service opportunities, and strategic partnerships.
  • Build and strengthen relationships with key clients, EPCMs, and industry stakeholders.
  • Support major pursuits, proposal development, and business development activities to drive sustainable revenue growth and market share expansion.

Operational Excellence & Project Delivery

  • Provide leadership and oversight for E&I construction, maintenance, turnaround, and capital project execution.
  • Support Area and District Managers in planning, scheduling, resource allocation, and project performance.
  • Ensure consistent delivery of projects that meet safety, quality, schedule, and financial objectives across all operating regions.

Safety, Quality & Technical Leadership

  • Champion FLINT's safety culture and lead the implementation of HSE programs and initiatives.
  • Maintain and enhance E&I Quality Management Systems (QMS), Safe Work Practices (SWPs), and technical standards.
  • Drive continuous improvement in safety, quality, operational processes, and project execution practices.

People, Financial & Business Leadership

  • Lead workforce development, succession planning, technical competency, and employee engagement initiatives.
  • Oversee financial performance, including budgeting, forecasting, profitability, and operational metrics.
  • Collaborate with Supply Chain, Finance, and Operations leaders to optimize business performance and support long-term organizational success.

 Perks of the job 

  • Competitive compensation  
  • Health coverage for you and your family  
  • Generous number of vacation days each year   
  • Opportunity for growth/advancement/development 
  • RRSP matching  

Qualifications

  • Relevant Trade Certificate, Bachelor's Degree in Electrical Engineering, Instrumentation Engineering, Engineering Technology, Construction Management, Business, or a related discipline.
  • 10+ years of progressive leadership experience in E&I, industrial construction, maintenance, or project delivery environments.
  • Extensive experience leading large-scale construction, maintenance, turnaround, shutdown, and capital projects, including full project lifecycle oversight.
  • Proven success leading multi-district operations and developing growth strategies that drive revenue and market expansion.
  • Strong technical expertise in industrial electrical and instrumentation construction, maintenance, and project delivery practices.
  • Strong business acumen with experience in budgeting, forecasting, financial management, operational performance, and client relationship management.
  • Exceptional leadership, strategic thinking, communication, negotiation, and problem-solving skills; industrial/oil and gas experience and established industry relationships are considered assets.

Additional Information

As a condition of employment, qualified applicants who accept the role must complete a satisfactory pre-employment Background Check. This may consist of a combination of a Canadian Criminal Record check, an Employment Verification, an Education and Accreditation Verification and an Alcohol & Drug test.

Candidates shortlisted will be required to complete the Profile TRAITS Survey.   

The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of individuals to support the best use of their strengths, abilities, and potential.  

Our Commitment to Our People  

When you join FLINT, we make these promises:  

  • Your work will matter. The projects you'll help build will serve communities for generations.  
  • Your growth is our priority. We'll invest in your development and create paths for advancement.  
  • Your voice will be heard. Your experience and ideas will shape how we tackle challenges.  
  • Your team will support you. You'll work with people who want to see you succeed.  
  • Your ambition will be rewarded. As you grow, FLINT grows – and we recognize those who help us build better.  

Shape Your Future. Strengthen Your Craft. Leave A Legacy.

Please click here to view our Recruitment Privacy Notice.

Company

Flintcorp1
Calgary, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Flintcorp1's careers site·first seen 4 Aug 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Vice-President or Associate, Equity Derivatives & Analytics at desjardinsMontréal, Canada–match not yet calculated
  • Associate Director, Programmatic at interpublicToronto, Canada–match not yet calculated
  • Vice President of Operations, GreyOwl at onniVancouver, Canada–match not yet calculated
  • National Accounts Director at openlaneON, Canada–match not yet calculated
  • Director - Money Movement, Everyday Banking Products, Canadian Personal Banking at BMO (Bank of Montreal)Toronto, Canada–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Canada
  • Customer Service Representative jobs in Canada
  • Customer Service Team Lead jobs in Canada
  • Customer Experience Specialist jobs in Canada
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom