Director - Enterprise IT

POSITION OVERVIEW

Lead IT infrastructure and end-user services projects across JioStar, managing cloud migrations, network upgrades, security implementations, and device deployments. Track project progress, create executive dashboards, and communicate effectively with stakeholders at all levels. Requires strong technical background, PMP certification, and expertise in project management tools.

KEY RESPONSIBILITIES

Project Management & Execution

• Lead end-to-end delivery of IT infrastructure projects and Tasks. (cloud migrations, Active Directory, network upgrades, ZTNA, device rollouts)
• Develop project plans with milestones, timelines, resource allocation, and risk mitigation strategies
• Coordinate cross-functional teams (network engineers, security, vendors) and manage scope, budget, and timelines

Task Tracking & Dashboard Creation

• Create and maintain project schedules, track dependencies and critical path
• Design executive dashboards with visual KPIs and project health indicators
• Develop automated reporting for portfolio tracking; prepare weekly/monthly status reports for management

Stakeholder Communication

• Communicate project status, risks, and issues to C-level executives and technical teams effectively
• Facilitate requirements workshops, steering committees, and business reviews; manage stakeholder expectations

REQUIRED QUALIFICATIONS

• Education: Bachelor’s in computer science, IT, or Engineering.
• Experience: 8-12 years in IT project management with large-scale infrastructure projects (500+ users, multi-location)
• Certifications: PMP or PRINCE2 (Required) | Agile/Scrum, ITIL (Preferred)
• Technical Knowledge: Good understanding of Cloud platforms (AWS/Azure/GCP), networking, Active Directory, identity management, security frameworks (ISO 27001, SOC 2, GDPR)
• Tools Expertise: Jira, MS Project, Asana | Power BI, Tableau, Excel dashboards

KEY SKILLS & COMPETENCIES

• Communication: Excellent verbal and written skills; ability to present to CXO-level; translate technical concepts for non-technical stakeholders
• Leadership: Coordinate with cross-functional teams; problem-solving; conflict resolution; change management
• Project Management: Multi-project management; risk mitigation and vendor management
• Analytical: Data visualization; trend analysis; KPI tracking; capacity planning; continuous improvement