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Jobs / Customer Service Manager in Canada
5 days ago
Royal Bank of Canada·5 days ago
5 days ago

Director, Financial Crimes Program Management Office

Toronto, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Top 10% of NextRaise users matched against Customer Service Manager roles in Canada.

Must-have skills for this role

  • program management
  • portfolio management
  • financial crimes program management
  • anti-money laundering

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What you'll do

  • Lead the Financial Crimes Program Management Office
  • Overseeing a complex portfolio of financial crimes initiatives
  • Drive governance, risk management, and strategic alignment with senior leadership

What they're looking for

  • Extensive programme management expertise
  • Strong background in financial crime risk

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are seeking an experienced Director to lead the Financial Crimes Program Management Office, overseeing a complex portfolio of financial crimes initiatives. Drive governance, risk management, and strategic alignment with senior leadership. Ideal for candidates with extensive programme management expertise and a strong background in financial crime risk.

Skills

  • program management
  • portfolio management
  • financial crimes program management
  • anti-money laundering
  • sanctions compliance
  • transaction monitoring
  • risk management
  • regulatory compliance
  • governance
  • executive communication
  • stakeholder management
  • strategic planning
  • financial regulation
  • operational integrity
  • strategic thinking
  • presentation skills
  • resource management
  • budget management
  • dependency management
  • program lifecycle management
  • portfolio reporting
  • change management
  • regulatory transformation
  • cams certification
  • program management professional certification
  • aml certification
  • client screening
  • data governance
  • technology portfolio management

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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