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Jobs / Customer Service Manager in United States of America
1 month ago
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Mlssoccer·1 month ago
1 month ago

Director, Media Operations

Stamford, United States of AmericaSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • medication administration
  • developmental disabilities

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Ensure appropriate supervision, health and safety of individuals; Implement Individual Plan of Protective Oversight.
  • Advocate for individuals in the community (medical appointments, church, recreation activities etc.).
  • Ensure individual’s plan of care is implemented.
  • Ensure that individual medication is administered as prescribed.
  • Assist in daily living skills (e.g. personal hygiene, food preparation, house keeping, laundry, shopping) - Maintain facility in compliance with the OPWDD and COA standards.
  • Facilitate individual’s learning and skill training in fire safety.
  • Implementation and documentation of individual’s goals.
  • Complete daily progress notes and other individual logs.
  • Maintain updated certifications in CPR/first aid, SCIP, and AMAP.
  • Provide atmosphere conducive to positive behavior.
  • Observe, report regressive and unusual behavior and work cooperatively with clinical staff.
  • Planning and preparing balanced meals.

What they're looking for

  • Valid NY/NJ/CT/PA Driver’s License with 6 points or less required.
  • Experience working with adults that have developmental disabilities.
  • Demonstrated strong commitment to safety.
  • High School / G.E.D.

Nice to have

  • AMAP, SCIP, CPR, and First Aid Certifications preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

 

The New York Foundling has served people with developmental disabilities since 1974, beginning with children and gradually expanding services to all ages, including the growing population of elders with developmental disabilities. The Developmental Division strives to empower people with intellectual and developmental disabilities to live as they choose, actively engaged in the community, pursuing their goals and interests through a choice of supported residential options, health services, meaningful activities, and employment opportunities.

Responsibilities

The New York Foundling has served people with developmental disabilities since 1974, beginning with children and gradually expanding services to all ages, including the growing population of elders with developmental disabilities. The Developmental Division strives to empower people with intellectual and developmental disabilities to live as they choose, actively engaged in the community, pursuing their goals and interests through a choice of supported residential options, health services, meaningful activities, and employment opportunities.

  • Ensure appropriate supervision, health and safety of individuals; Implement Individual Plan of Protective Oversight.
  • Advocate for individuals in the community (medical appointments, church, recreation activities etc.).
  • Ensure individual’s plan of care is implemented.
  • Ensure that individual medication is administered as prescribed.
  • Assist in daily living skills (e.g. personal hygiene, food preparation, house keeping, laundry, shopping) - Maintain facility in compliance with the OPWDD and COA standards.
  • Facilitate individual’s learning and skill training in fire safety.
  • Implementation and documentation of individual’s goals.
  • Complete daily progress notes and other individual logs.
  • Maintain updated certifications in CPR/first aid, SCIP, and AMAP.
  • Provide atmosphere conducive to positive behavior.
  • Observe, report regressive and unusual behavior and work cooperatively with clinical staff.
  • Planning and preparing balanced meals.
  • Cleaning and maintaining of the residential unit
  • Assist individuals with the purchase of groceries, clothing, hygiene supplies and other items needed. - Attends appropriate workshops, trainings, and meetings.
  • Assist in providing spiritual development.
  • Assist in providing ethical and moral values.
  • Transport and escort individuals on recreational activities, medical appointment, home visits, etc. - Assist in development of social skills.
  • Remain on shift until your relief has arrived.
  • Complete job related tasks as needed.

 

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

  • AMAP, SCIP, CPR, and First Aid Certifications preferred.
  • Valid NY/NJ/CT/PA Driver’s License with 6 points or less required.
  • Experience working with adults that have developmental disabilities.

 

  • Demonstrated strong commitment to safety.

Education Required

High School / G.E.D.

Recruitment Tagline

Hiring Impact, Changing Lives Together

Salary Range:

$19.00 + Education Additive ($0.15/hour Associate's Degree $.80/hour: Bachelor's or higher)

Company

Mlssoccer
Stamford, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Mlssoccer's careers site·first seen 8 Aug 2026·last verified 21 Sept 2026·How we source jobs

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