Director of Operations, Critical Infrastructure-Chicago Onsite
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About this role
As Director of Operations, Critical Infrastructure, you will lead the safe, reliable, and efficient operation of mission-critical electrical, mechanical, and building infrastructure systems supporting OCI data center campuses. This role is accountable for day-to-day operational execution, risk management, maintenance performance, and leadership effectiveness across assigned sites or regions, ensuring compute load is protected and high availability is maintained at all times.
This position is based onsite in Chicago, IL.
This role directly leads site-level operational leadership for critical infrastructure, including the Site Operations Support Manager – Data Center Facilities, Office & Facilities Coordinator – Facilities Operations, Facilities Operations Manager – Mechanical / Plant Manager, and Facilities Operations Manager – Electrical / Plant Manager, along with their supporting technical teams. The Director is responsible for ensuring these teams operate as one coordinated facilities organization with strong execution discipline, clear escalation paths, and consistent standards across maintenance, incident response, operational readiness, and support functions.
This is a hands-on operational leadership role with direct accountability for operational outcomes. You will partner closely with Engineering, Construction, Training, Vendor Management, Reliability, and Chief Engineering functions to operationalize standards, strengthen maintenance and emergency response programs, and ensure operability and maintainability are built into both current operations and future growth.
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