Director of Sales

Additional Information: This hotel is owned and operated by an independent franchisee, Mid-Continent Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.
• Provide strategic, data-based revenue management plans for the hotel including rate development, establishment of group thresholds, space utilization, demand analysis, market mix management, and deployment strategies
• Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision.
• Provide collaboration, mentorship, coaching, and training to hotel sales team, continually assessing strengths and opportunities of team members.
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments, employing cross-segment selling strategies when needed.
• Coordinate and facilitate sales calls with the hotel and corporate teams
• Manage client contract process including negotiation, provisions, supplemental solution selling, and contract generation, capturing all information necessary for execution and billing.
• Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.
• Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.
• Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
• Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Success factors…

• College degree required
• Minimum of 5+ years sales experience, preferably in a Marriott full service hotel capacity
• Preferably knowledge and experience of corporate and group sales in Chicago and surrounding areas
• Previous supervisory experience required
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• Weekends and Holidays may be required as business needs warrant

• Exceptional verbal and written communication skills, including electronic communication
• Must be able to speak, read, and write in primary language used in the workplace

• Professional Office environment, weather exposure when making sales calls

This company is an equal opportunity employer.

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