Director, Product Development and Innovation

Chubb Benefits is seeking a Director of Product Development and Innovation to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary 

Director of Product Development and Innovation will lead product strategy, development, and execution of Chubb’s traditional group employee benefits portfolio. This role leads product innovation, competitive positioning, market analysis, and go-to-market execution across Chubb’s traditional group disability, life, and accidental death and dismemberment products. The ideal candidate will be an expert of disability, life, and accidental death and dismemberment products along with how they fit within the employee benefits landscape. This leader will partner across the enterprise to support product development, product strategy, distribution, implementation, training, and ongoing portfolio management. 

Responsibilities  

• Provide Leadership and Direction: Serve as a subject matter expert and strategic product leader, helping guide priorities, influence decisions, and manage and mentor team members.

• Lead and Execute Competitive Analysis and Product Strategy: Own market intelligence, competitive benchmarking, and strategic recommendations to strengthen Chubb’s position in the group life and disability marketplace.

• Lead Product Development and Innovation: Oversee the design, enhancement, and launch of innovative, competitive, and profitable group disability, life, and accidental death and dismemberment products that meet market needs and support business growth.

• Responsible for Product Management: Responsible for contract and form development, state filings, product documentation and business requirements.

• Oversee Product Positioning and Marketing Support:  Develop product messaging, positioning, and collateral with product marketing to support sales, distribution, and market differentiation.

• Partner with Internal and External Stakeholders: Collaborate with product strategy leads, distribution, underwriting, operations, and other stakeholders for each of the Chubb Benefits distribution channels to support large opportunities, custom benefit solutions, and effective sales execution.

• Assist With Product Training and Onboarding: Establish product training strategies, onboarding materials, and ongoing education to ensure internal teams and distribution partners are equipped for success.

• Support Product Implementation and Governance: Work cross-functionally to ensure smooth product implementation, alignment with operational requirements and consistency across product processes.

• Represent Chubb in the Marketplace: Partner with leadership to reinforce Chubb’s value proposition and represent the organization externally with professionalism and market credibility.

Competencies

• Deep knowledge of the group/worksite market and supplemental benefits, with focus on voluntary and employer-paid life and disability products.
• Strong strategic thinking and business acumen.
• Ability to analyze market trends and translate insights into product strategy.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.

Skills

• Strong leadership and people management skills.
• Strong collaboration and conflict-resolution skills.
• Strong problem-solving and analytical skills.
• High attention to detail and organizational skills.
• Excellent communication, presentation, and relationship management skills.
• Product strategy and product development leadership.
• Competitive analysis and market positioning.
• Product marketing and sales support.
• Cross-functional project leadership.
• Training development and delivery.
• Stakeholder management and executive communication.
• Life and health policy form and filing experience.
• Spreadsheet analysis and product comparison development.