NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Canada
10 days ago
Royal Bank of Canada·10 days ago
10 days ago

Director Regulatory Programs

Toronto, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Royal Bank of Canada

How you compare FREE

?
Your scoreYour score: not yet known
→
35
Top 10%Top 10%: 35 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Canada.

Must-have skills for this role

  • program management
  • regulatory compliance
  • accessibility standards
  • stakeholder management

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Leading the design and execution of a major Accessibility programme across RBC.
  • Oversee governance frameworks.
  • Drive compliance strategy.
  • Manage complex, multi-year initiatives.

What they're looking for

  • Experienced programme managers with a strong background in regulatory technology and cross-functional leadership.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join our team as Director of Regulatory Programs, leading the design and execution of a major Accessibility programme across RBC. Oversee governance frameworks, drive compliance strategy, and manage complex, multi-year initiatives. Ideal for experienced programme managers with a strong background in regulatory technology and cross-functional leadership.

Skills

  • program management
  • regulatory compliance
  • accessibility standards
  • stakeholder management
  • governance frameworks
  • risk management
  • cross-functional collaboration
  • strategic communication
  • wcag compliance
  • matrix organization leadership
  • resource management
  • budget management
  • change management
  • process improvement
  • vendor management
  • financial services regulation
  • anti-money laundering
  • process design
  • team building
  • mentoring
  • facilitation
  • negotiation

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 12 Sept 2026·last verified 12 Sept 2026·How we source jobs

Similar jobs

  • Head of Rental & Leasing at GeotabOakville, Canada–match not yet calculated
  • Head of Vocational at GeotabOakville, Canada–match not yet calculated
  • Customer Service Manager PT at Walmart(CAN) AB SHERWOOD PARK 03154 WM SUPERCENTER, Canada–match not yet calculated
  • (CAN) Customer Service Manager at Walmart(CAN) ON SMITHS FALLS 05811 WM SUPERCENTER, Canada–match not yet calculated
  • Director, Finance - Viability Gap Funding at cdpqfilialesMontréal, Canada–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Canada
  • Customer Service Representative jobs in Canada
  • Customer Service Team Lead jobs in Canada
  • Customer Experience Specialist jobs in Canada
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom