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Jobs / Customer Service Manager in Ireland
11 days ago
Thermo Fisher Scientific·11 days ago
11 days ago

Director / Senior Director FSP Operational Delivery Lead - EMEA

Milan, IrelandFull-timeRemoteSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • portfolio strategy development
  • client relationship management
  • operational transformation
  • executive presence

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What you'll do

  • Drive strategic portfolio leadership across global pharmaceutical and biotech clients
  • Lead operational transformation, client partnerships, and innovation initiatives
  • Shape business growth, manage executive relationships, and champion organizational change in a dynamic, high-impact environment

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join our team as Director, Operational Delivery Lead and drive strategic portfolio leadership across global pharmaceutical and biotech clients. Lead operational transformation, client partnerships, and innovation initiatives. Shape business growth, manage executive relationships, and champion organizational change in a dynamic, high-impact environment. Make a difference at the forefront of scientific and commercial excellence.

Skills

  • portfolio strategy development
  • client relationship management
  • regulatory compliance (ich, cmc, preclinical)
  • stakeholder management
  • operational transformation
  • digital technologies implementation
  • analytics
  • financial acumen
  • executive presence
  • strategic thinking
  • change management
  • automation
  • ai-enabled solutions
  • budgeting and forecasting
  • resource management
  • coaching
  • performance stewardship

Company

Thermo Fisher Scientific
Milan, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thermo Fisher Scientific·first seen 9 Sept 2026·last verified 9 Sept 2026·How we source jobs

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