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Jobs / Customer Service Manager in Canada
26 days ago
Royal Bank of Canada·26 days ago
26 days ago

Director, Strategic Initiatives

Toronto, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • project management
  • it program management
  • strategic planning
  • change management

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About this role

We are looking for a Director, Strategic Initiatives to lead cross-functional teams in redesigning procurement and payment processes, embedding digital solutions, and managing high-impact programmes. Ideal candidates will have extensive IT programme management experience and strong leadership skills within financial institutions.

Skills

  • project management
  • it program management
  • strategic planning
  • change management
  • stakeholder management
  • cross-functional collaboration
  • process improvement
  • ai tools
  • automation
  • operational readiness
  • dependency management
  • portfolio management
  • procurement
  • legal & finance accounts payable
  • planview enterprise
  • jira
  • powerpoint
  • business case development
  • status reporting
  • agentic ai

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 31 Aug 2026·last verified 9 Sept 2026·How we source jobs

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