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Jobs / Customer Service Manager in India
7 days ago
Marsh McLennan·7 days ago
7 days ago

Director – Survey Administration

Delhi NCR, IndiaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • survey administration
  • operations management
  • process optimization
  • team leadership

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead operational delivery and process optimisation across global teams
  • Ensure world-class service and client satisfaction
  • Oversee complex projects
  • Manage stakeholder relationships
  • Drive continuous improvement

What they're looking for

  • Strong background in international operations and team management
  • Experience leading operational delivery and process optimisation across global teams

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are looking for a Director – Survey Administration to lead operational delivery and process optimisation across global teams, ensuring world-class service and client satisfaction. Oversee complex projects, manage stakeholder relationships, and drive continuous improvement. Ideal for experienced leaders with a strong background in international operations and team management.

Skills

  • survey administration
  • operations management
  • process optimization
  • stakeholder management
  • strategic planning
  • lean principles
  • data management
  • process engineering
  • budgeting
  • financial management
  • performance management
  • change management
  • team leadership
  • cross-functional collaboration
  • talent development
  • workforce management
  • process transition management
  • client relationship management
  • business acumen
  • operational metrics
  • performance reporting
  • coaching
  • presentation skills
  • negotiation
  • public speaking

Company

Marsh McLennan
Delhi NCR, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marsh McLennan·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

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