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1 month ago
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MetLife·BFSI·1 month ago
1 month ago

Divisional Director

CW Site, IrelandSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • psra category d licence
  • mud act
  • property management
  • budgeting

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About this role

Job Title

Divisional Director

Job Description Summary

Job Description

We are seeking an accomplished Associate Director / Divisional Director to lead a high-performing property management portfolio and play a key role in the strategic growth and operational excellence of our business. This senior leadership position is ideally suited to an experienced residential property professional with extensive Owners' Management Company (OMC) management expertise, a strong commercial mindset, and a proven ability to build trusted relationships with Boards of Directors, clients and stakeholders. The successful candidate will be responsible for overseeing complex developments, ensuring exceptional standards of governance, financial performance and regulatory compliance, while providing leadership, mentoring and strategic direction to property management teams. In addition to portfolio oversight, the role will drive consultancy and advisory services, support new business onboarding, and contribute to the long-term sustainability, value and success of the communities under management.

Core Responsibilities

  • Manage a portfolio of Owners' Management Companies (OMCs).
  • Ensure compliance with the Multi-Unit Developments (MUD) Act and corporate governance obligations.
  • Prepare and manage annual service charge budgets and monitor expenditure against budget.
  • Oversee planned preventative maintenance (PPM), repairs and lifecycle works.
  • Manage contractor procurement, performance and compliance.
  • Develop strong relationships with OMC Boards of Directors and attend Board meetings.
  • Chair and coordinate AGMs, EGMs and Directors' meetings.
  • Produce monthly operational and financial reports for clients and Boards.
  • Manage resident and stakeholder communications and resolve escalated issues.
  • Monthly Site Visits
  • Lead ESG and sustainability initiatives where required.

Key Accountabilities

  • Governance and Board support.
  • Financial and service charge management.
  • People/ Team Management – Direct Reports, Coaching and Mentoring, 1 to 1’s and Bi-Annual Reviews
  • Client Management and Relationships
  • Building operations and facilities oversight.
  • Capital expenditure and lifecycle planning.
  • Contractor procurement and performance management.
  • Resident engagement and issue resolution.
  • Compliance with statutory and health & safety requirements.
  • AGM, EGM and Board meeting management.
  • ESG and sustainability initiatives.
  • Team leadership and mentoring of junior property management staff.

Consultancy/ Advisory

  • Engaging on Advisory Services – Overview of legal set up of OMC
  • Creating New Pilot Budgets, forecasts and
  • Drafting of new House Rules
  • Draft of MUD Documentation
  • Estate and Common Area Management Plans
  • Parking Management Plans
  • Set up of PPM Schedules
  • Overview of Asset Registers
  • Onboarding New Sites

Experience & Qualifications

  • PSRA Category D Licence (essential).
  • 6-8+ years' residential block/OMC management experience.
  • Strong knowledge of the MUD Act and Irish property management regulations.
  • Budgeting and financial reporting experience.
  • Experience working directly with Boards of Directors
  • Excellent communication, stakeholder management and organisational skills.




 

 

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

 


INCO: “Cushman & Wakefield”
BFSI

Company

MetLifeBFSI
CW Site, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from MetLife's careers site·first seen 4 Aug 2026·last verified 8 Sept 2026·How we source jobs

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