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Jobs / Customer Service Team Lead in United States of America
5 months ago
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Boydgaming·5 months ago
5 months ago

Dual Rate Table Games Supv/Dealer (PT)

King of Prussia, United States of AmericaPart-timeMid · 2-5 yearsCustomer Service Team Lead

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Apply faster with autofill FREEboydgaming uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Summary

Providing excellent customer service to our guests, a Dual Rate Table Games Supervisor/Dealer may work as a Dealer or a Table Games Supervisor or Boxperson on any assigned shift.  When acting in the capacity of a Supervisor you will assist in the responsibilities of the day to day activities of  table games operations ensuring gaming protection.

Job Duties

Dealer

  • Will provide prompt, courteous and accurate service.
  • Maintains continuous security of assigned game at all times
  • Deal game according to standard rules, company procedures, and applicable gaming regulations.
  • Shuffle and deal cards accurately to customers.
  • Quickly and accurately calculate face value of cards.
  • Exchange cash for proper denominations of chips.
  • Pick up losing bets and cards from customer’s betting square. Pay winning bets and place chips in appropriate betting square.
  • Complete any required forms, records, and documents.

Supervisor Capacity 

  • Provides oversight of table games operations supporting the dealers in game accuracy.
  • Records accurate ratings
  • Settles disputes that may arise at the gaming table between guests and dealers.  
  • Monitors bets, payouts and makes corrections as needed while maintaining game security. Opens and closes table games as assigned.
  • Tracks and records player buy-ins, wins, losses and bet amounts.
  • Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

This is not intended to include all duties associated with this position.  Other duties as required.

Qualifications

  • Must be at least 21 years of age.
  • 1 year of prior experience  strongly preferred.
  • Maintain current knowledge of applicable company policies and gaming regulations.
  • Must have excellent customer skills.
  • Must be able to stand for extended periods of time for majority of shift.
  • Must be able to bend and reach across gaming table.
  • Must be able to use hands to deal and collect playing cards.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Company

Boydgaming
King of Prussia, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Boydgaming's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

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