DuPont Contact Center Associate

We are currently hiring a DuPont Contact Center Associate to serve as a vital link between customers and DuPont businesses. You will deliver exceptional service across multiple channels, supporting customers with technical inquiries and product information. Ideal candidates are fast learners, effective communicators, and thrive in dynamic, team-oriented environments.

Skills

• inbound call handling
• outbound call handling
• customer support
• technical support
• product knowledge
• warranty processing
• microsoft office
• quality and regulatory support
• email support
• web forms processing
• social media support
• copilot
• excel
• powerpoint
• outlook
• onenote
• teams
• word
• crm systems
• salesforce
• product training
• process training
• organizational skills
• multitasking
• prioritization
• team collaboration
• customer focus
• french language proficiency