Duty Manager - NoMad Singapore

OVERVIEW OF ROLE 

The Duty Manager supports the Director of Rooms and Front Office leadership team in overseeing the daily operations of the Front Office and guest services, ensuring seamless service delivery and exceptional guest experiences. 

This role acts as the key operational leader on shift, managing the Welcome Desk, Guest Relations and lobby operations. The Duty Manager is responsible for supervising team performance, resolving guest concerns, ensuring operational efficiency and always maintaining brand standards.