Assist-world·5 months ago
5 months ago
E-commerce Operations Virtual Assistant
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About this role
Overview
We are a growing e-commerce business selling products across Amazon and Walmart. We work with both domestic and overseas vendors and are looking for a highly reliable and detail-oriented Virtual Assistant to support day-to-day operations. This role is focused on execution and consistency — systems and templates are already in place. The ideal candidate will ensure all processes are followed accurately and operations run smoothly across multiple sales channels.
Key Responsibilities
Amazon FBA Operations
- Monitor and forecast inventory levels using existing templates
- Plan and execute inventory replenishment
- Place purchase orders with vendors
- Coordinate shipments with freight carriers
- Track inventory movement and ensure lead times are met
Walmart Direct Orders (Daily Execution)
- Process customer orders twice daily (morning & afternoon)
- Download order reports and upload into shipping software (ShipStation)
- Generate and organize shipping labels by SKU
- Send sorted labels to warehouse for fulfillment
- Upload tracking numbers back into Walmart
Walmart Bulk Orders (B2B Fulfillment)
- Review and confirm purchase orders from Walmart
- Coordinate inventory availability with warehouse/vendor
- Schedule and manage carrier pickups
- Generate required documentation:
- Bill of Lading (BOL)
- Advanced Shipment Notice (ASN)
- Invoice
Inventory Planning & Supply Chain Support
- Maintain inventory levels across all channels
- Track overseas shipments with 60–90 day lead times
- Provide weekly production quotas to vendors
- Assist with pricing and sourcing (manufacturers + freight)
Accounting & Documentation
- Accurately enter all transactions into QuickBooks
- Sales orders
- Invoices
- Payments
- Maintain clean and organized financial records
Additional Tasks
- Daily checks on product listings and ad placements
- Enter inventory received from vendors
- Open and manage cases with Amazon/Walmart when issues arise
Requirements
MUST HAVE
NICE TO HAVE
Ideal Candidate
- Strong attention to detail (non-negotiable)
- Ability to follow SOPs and processes accurately
- Experience with Excel / spreadsheets
- Basic experience with QuickBooks (invoicing, order entry)
- Strong organizational and time management skills
NICE TO HAVE
- Experience with Amazon FBA or Walmart Seller Center
- Familiarity with ShipStation or similar shipping tools
- Exposure to inventory planning or supply chain operations
Ideal Candidate
- Process-driven and highly reliable
- Comfortable with repetitive, structured tasks
- Proactive in identifying and preventing errors
- Able to manage multiple workflows across different systems
- Looking for a long-term role with growth potential
Company
Assist-world
South Africa
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