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Jobs / Customer Service Manager in United Kingdom
6 days ago
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AS
Advance Training and Recruitment Services·6 days ago
6 days ago

Electrical Associate Director

London, United KingdomSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • electrical engineering
  • project management
  • chartered engineer
  • commercial management

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What you'll do

  • Oversee the commercial and resource management of electrical engineering in projects, ensuring cost efficiency and timely delivery.
  • Champion quality control and compliance, ensuring that all engineering work adheres to industry standards and best practices.
  • Support the growth and development of the electrical team, actively contributing to strategic decision-making, training, and technical excellence initiatives.
  • Manage time, cost, quality, and resources across projects while ensuring effective communication with teams and leadership.
  • Support the development of project proposals, including enquiry planning, tender reviews, fee estimates, and scope of work definition.
  • Oversee project financial performance, including monitoring fees, managing cost variations, and ensuring commercial objectives are met.
  • Implement cost control measures and resource planning to ensure project profitability.
  • Provide technical reviews and design oversight, ensuring compliance with industry standards and best practices.
  • Act as a mentor and technical guide, supporting the professional growth and engagement of engineers and technicians.
  • Serve as the primary client interface on key projects, ensuring exceptional service and project outcomes.
  • Implement strategic initiatives as directed by senior management to align with business goals.
  • Foster a collaborative team environment that promotes development, feedback, and continuous improvement.

What they're looking for

  • Chartered Member of IET or CIBSE (or working towards chartership).
  • Strong experience in multi-disciplinary project delivery within at least one major sector.
  • Proven ability to lead diverse teams, including apprentices, graduates, and senior engineers, to deliver high-quality outcomes.
  • Excellent communication and presentation skills, with the ability to clearly convey complex technical concepts.
  • Ability to develop and maintain strong client relationships, driving long-term business success.
  • Extensive experience in design, technical detailing, and specification writing.
  • Demonstrated ability to motivate and inspire teams, ensuring project success and professional development.

Nice to have

  • Broad experience in multi-sector project delivery across multiple disciplines.
  • Significant expertise in mentoring, coaching, and professional development of engineering teams.
  • Experience in managing multi-disciplinary teams on complex engineering projects.
  • Strong ability to develop and implement strategic initiatives to drive business and technical excellence.
  • Solid background in client relationship management, ensuring client satisfaction and repeat business.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Associate Electrical Engineer

Role Overview

We are looking for an experienced Associate Electrical Engineer with a proven track record in delivering multi-disciplinary projects across various sectors. The ideal candidate will be a Chartered Engineer with expertise in managing complex projects, overseeing multiple priorities, and providing technical leadership in electrical engineering. As a key technical authority, you will support teams on major projects, mentor engineers and technicians, and play a crucial role in client management. Establishing and maintaining strong working relationships with internal teams and external stakeholders will be vital to success in this role.

Key Purpose

  • Oversee the commercial and resource management of electrical engineering in projects, ensuring cost efficiency and timely delivery.
  • Champion quality control and compliance, ensuring that all engineering work adheres to industry standards and best practices.
  • Support the growth and development of the electrical team, actively contributing to strategic decision-making, training, and technical excellence initiatives.

Responsibilities

  • Manage time, cost, quality, and resources across projects while ensuring effective communication with teams and leadership.
  • Support the development of project proposals, including enquiry planning, tender reviews, fee estimates, and scope of work definition.
  • Oversee project financial performance, including monitoring fees, managing cost variations, and ensuring commercial objectives are met.
  • Implement cost control measures and resource planning to ensure project profitability.
  • Provide technical reviews and design oversight, ensuring compliance with industry standards and best practices.
  • Act as a mentor and technical guide, supporting the professional growth and engagement of engineers and technicians.
  • Serve as the primary client interface on key projects, ensuring exceptional service and project outcomes.
  • Implement strategic initiatives as directed by senior management to align with business goals.

Accountabilities

  • Foster a collaborative team environment that promotes development, feedback, and continuous improvement.
  • Ensure compliance with quality management systems and adherence to industry best practices.
  • Oversee staff management in project execution, including calculations, drawings, specifications, reports, and site surveys.
  • Lead project coordination efforts, liaising with design and construction teams to ensure project objectives are met efficiently.

Knowledge, Experience, and Qualifications

Essential:

  • Chartered Member of IET or CIBSE (or working towards chartership).
  • Strong experience in multi-disciplinary project delivery within at least one major sector.
  • Proven ability to lead diverse teams, including apprentices, graduates, and senior engineers, to deliver high-quality outcomes.
  • Excellent communication and presentation skills, with the ability to clearly convey complex technical concepts.
  • Ability to develop and maintain strong client relationships, driving long-term business success.
  • Extensive experience in design, technical detailing, and specification writing.
  • Demonstrated ability to motivate and inspire teams, ensuring project success and professional development.

Desirable:

  • Broad experience in multi-sector project delivery across multiple disciplines.
  • Significant expertise in mentoring, coaching, and professional development of engineering teams.
  • Experience in managing multi-disciplinary teams on complex engineering projects.
  • Strong ability to develop and implement strategic initiatives to drive business and technical excellence.
  • Solid background in client relationship management, ensuring client satisfaction and repeat business.

For more information please contact Darryll Gibson

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company

AS
Advance Training and Recruitment Services
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Advance Training and Recruitment Services's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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