Thermo Fisher Scientific·7 days ago
7 days ago
Engineer I, Field Service
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What you'll do
- Install, maintain, and repair laboratory instruments in the Watham, MA territory
- Deliver technical support
- Build strong customer relationships
What they're looking for
- Experience in engineering or technical service
- Excel in troubleshooting and customer-facing roles
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a Field Service Engineer to install, maintain, and repair laboratory instruments in the Watham, MA territory. You will deliver technical support and build strong customer relationships. Ideal candidates have experience in engineering or technical service and excel in troubleshooting and customer-facing roles.
Skills
- laboratory instrument installation
- laboratory instrument troubleshooting
- laboratory instrument repair
- laboratory instrument maintenance
- preventive maintenance
- customer relationship management
- technical support
- cloud for service (c4s) ticket management
- field problem reports (fpr)
- field service reports (fsr)
- spare-parts management
- qualification & validation implementation
- product training
- staff meetings
- process improvement
- regulated environment experience
- quality requirements knowledge
- it systems usage
- customer assays knowledge
- digital tools usage
Company
Thermo Fisher Scientific
Remote, Massachusetts, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.