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Jobs / Customer Service Manager in United States of America
1 month ago
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Litera·1 month ago
1 month ago

Enterprise Account Director (Legal Tech Experience)

USASenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • enterprise software sales
  • strategic account management
  • executive presence
  • salesforce

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here. 

Why This Role Matters

The Enterprise Account Executive is responsible for selling the full suite of our solutions to drive new revenue in our Enterprise accounts. This is a high impact position that contributes to our overall growth by delivering sales through strategic account management, influence, relationship-building, and value-based selling. An Enterprise Account Executive works with other Litera team members to build and cultivate relationships to identify and execute on new growth opportunities, including substantial expansion within current clients. Enterprise Account Executives are expected to manage the deal process, form discovery through close.


What You'll Deliver

  • Attain monthly and quarterly sales targets

  • Earn credibility as a trusted advisor for key contacts within each customer in your territory

  • Actively listen, understand customer objectives, and articulate relevant technology and business trends and benefits

  • Develop detailed territory and account plans by working cross-functionally

  • Expand relationships and grow our partnership within each customer

  • Prospect into current customer accounts for cross-sell opportunities

Role Progression

Within 1 Month, You Will:

  • Complete New Hire Onboarding

  • Participate in instructor-led Sales Bootcamp

  • Learn best practices, processes, and business tools, including Salesforce and Microsoft Office

  • Be prepared to effectively manage all steps in the sales process

Within 3 Months, You Will:

  • Prepare, present, and begin executing on a strategic territory growth plan

  • Create and deliver presentations, proposals, and product demonstrations with support from Pre-Sales and other team members

  • Prospect and close deals

Within 6 Months, You Will:

  • Manage full sales cycle for territory/region

  • Consistently generate new pipeline to drive growth

  • Be a key contributor to Sales QBR presentations for your territory/region

What You'll Bring

  • Proven experience selling enterprise software solutions, ideally within Global Law Firms or the legal technology industry

  • Ability to navigate complex organizations and multi stakeholder decision making environments

  • Strong executive presence with the ability to build credibility and trusted advisor relationships with C suite and senior business leaders

  • Passion for learning, positioning, and evangelizing technology solutions that solve complex business challenges

  • Results driven mindset with strong organizational and collaboration skills, and a consistent track record of achieving or exceeding quota goals

  • Adaptable and comfortable operating in a fast paced, evolving environment

  • Strong communication and relationship building skills with a collaborative and transparent approach both internally and externally

  • Proficiency with Salesforce, Excel, Teams, and PowerPoint

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

    • A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.

    • Global Reach. Partner with teams around the world to solve complex challenges that matter.

    • Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.

    • AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.

    California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $100,000 to $143,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

    Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Company

    Litera
    USA

    Company facts come from this company's own listings. We only show what the postings themselves carry.

    Sourced from Litera's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

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