Zensar Technologies·IT Services·20 hours ago
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Enterprise SaaS - SFDC - Servicenow ( ITSM)
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What you'll do
- Develop and configure ServiceNow modules including ITSM and ITOM.
- Implement Discovery, Service Mapping, Event Management, and CMDB enhancements.
- Build complex workflows, Flow Designer solutions, and integrations.
- Configure Predictive Intelligence, Virtual Agent, AI Search, and GenAI capabilities.
- Design reusable development frameworks and accelerators.
- Perform code reviews and mentor junior developers.
- Develop REST/SOAP integrations with enterprise applications and monitoring tools.
What they're looking for
- 7+ years of ServiceNow development.
- Strong scripting experience (JavaScript, Script Includes, Business Rules).
- Experience with: ITSM
- ITOM Discovery
- Service Mapping
- CMDB
- Event Management
- IntegrationHub
- Flow Designer
- Experience with APIs and enterprise integrations.
Nice to have
- ServiceNow CSA (Preferred)
- CIS-ITSM
- CIS-ITOM
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Key Responsibilities
- Develop and configure ServiceNow modules including ITSM and ITOM.
- Implement Discovery, Service Mapping, Event Management, and CMDB enhancements.
- Build complex workflows, Flow Designer solutions, and integrations.
- Configure Predictive Intelligence, Virtual Agent, AI Search, and GenAI capabilities.
- Design reusable development frameworks and accelerators.
- Perform code reviews and mentor junior developers.
- Develop REST/SOAP integrations with enterprise applications and monitoring tools.
Required Experience
- 7+ years of ServiceNow development.
- Strong scripting experience (JavaScript, Script Includes, Business Rules).
- Experience with:
- ITSM
- ITOM Discovery
- Service Mapping
- CMDB
- Event Management
- IntegrationHub
- Flow Designer
- Experience with APIs and enterprise integrations.
Preferred Certifications
- ServiceNow CSA (Preferred)
- CIS-ITSM
- CIS-ITOM
IT Services
Company
Zensar TechnologiesIT Services
Pune, India
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