EOI - Investor Services (Associate, Senior Associate, Associate Manager and Manager)

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. 

SS&C is leading the way.  We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, integrity, and innovation, to name a few.  We are a fast-paced environment that promotes flexibility, authenticity and offers a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralised location – 2 minutes’ walk from Raffles Place MRT

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave

• Your Wellbeing: Medical, Dental, Parental Leave and Well-Stocked Pantry

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customised, including SS&C Learning and Development

• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

Expression of Interest – Investor Services Opportunities

As SS&C continues to grow, we are inviting expressions of interest from experienced Investor Services professionals interested in future opportunities at the Associate, Senior Associate, Associate Manager, and Manager levels.

If you have experience within Investor Services and are passionate about delivering exceptional service, leading operational excellence, and supporting investors throughout the investment lifecycle, we would love to hear from you.

Future opportunities may include responsibilities such as:

• Leading or supporting day-to-day Investor Services operations, ensuring activities are completed accurately and within agreed service level agreements (SLAs).

• Reviewing operational tasks and workflows to ensure investor transactions are processed accurately and within required timeframes.

• Monitoring and managing ageing and outstanding items across key MIS reports.

• Performing authorised Investor Services signatory responsibilities where applicable.

• Providing coaching, on-the-job training, and technical guidance to support team capability and development.

• Driving cross-training initiatives to minimise key person dependency and strengthen business continuity.

• Coordinating with Share Registry teams to establish investor registers, client fund parameters, and investor statement production.

• Building strong relationships with clients, internal stakeholders, global teams, and external partners.

• Implementing operational controls to minimise processing errors, reduce operational risk, and protect client and investor confidentiality.

• Participating in system enhancements, process improvement initiatives, and automation projects.

• Ensuring compliance with internal policies, regulatory requirements, and operational governance standards.

What You Will Bring:

We are interested in hearing from professionals who have:

• Demonstrated experience in Investor Services within the funds management, fund administration, or financial services industry.

• Strong knowledge of investor servicing processes, including investor onboarding, subscriptions, redemptions, transfers, distributions, registry maintenance, and investor reporting.

• Experience managing operational workflows, service levels, and transaction processing.

• Strong stakeholder management and communication skills.

• A continuous improvement mindset with experience implementing operational controls and process enhancements.

• Previous leadership or supervisory experience, including coaching, mentoring, and developing team members (for Associate Manager and Manager opportunities).

• Experience working with investor registry or transfer agency platforms and a sound understanding of fund structures and investor servicing operations will be highly regarded.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.