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Jobs / Customer Service Representative in United States of America
13 hours ago
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Thegreatescaperoom·13 hours ago
13 hours ago

Escape Room Game Monitor/Host

Newton, United States of AmericaMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • communication skills
  • problem solving
  • teamwork

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What you'll do

  • Engage with guests to enhance their escape room experience
  • Maintain and embody the storyline throughout the adventure
  • Assist with problem-solving and troubleshooting as needed
  • Collaborate effectively with team members to ensure smooth operations
  • Take initiative to improve and refine your areas of responsibility

What they're looking for

  • Reliable and punctual
  • Flexible schedule with availability to work evenings and weekends (must work Saturdays and Sundays)
  • Charming and personable with excellent communication skills
  • Independent problem solver with a proactive attitude
  • Team player who thrives in a collaborative environment

Nice to have

  • Experienced in interacting with people and delivering exceptional customer service
  • Enthusiastic about maintaining an immersive and engaging experience for guests
  • Motivated to continuously improve and excel in your role

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join Our Team at The Great Escape Room Newton!

Are you passionate about creating memorable experiences and entertaining others? At The Great Escape Room Newton, we're on the lookout for dynamic individuals to join our team and help craft unforgettable adventures for our guests. If you love getting into character, solving puzzles, and making people smile, we want to hear from you!

Position: Part-Time Team Member. MUST BE ABLE TO WORK EVERY SATURDAY.

Key Responsibilities:

  • Engage with guests to enhance their escape room experience
  • Maintain and embody the storyline throughout the adventure
  • Assist with problem-solving and troubleshooting as needed
  • Collaborate effectively with team members to ensure smooth operations
  • Take initiative to improve and refine your areas of responsibility

Qualifications:

  • Reliable and punctual
  • Flexible schedule with availability to work evenings and weekends (must work Saturdays and Sundays)
  • Charming and personable with excellent communication skills
  • Independent problem solver with a proactive attitude
  • Team player who thrives in a collaborative environment

Ideal Candidate:

  • Experienced in interacting with people and delivering exceptional customer service
  • Enthusiastic about maintaining an immersive and engaging experience for guests
  • Motivated to continuously improve and excel in your role

Benefits:

  • Opportunities to earn extra pay through "Master of the Month" and Google review mentions
  • Flexible scheduling to accommodate your availability
  • Excellent opportunities for growth and development within the company

Equal Opportunity Employment: We are an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Pay: $18 per hour

Ready to bring your energy and creativity to our team? Apply today and help us make every adventure unforgettable!

Company

Thegreatescaperoom
Newton, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from thegreatescaperoom's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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