Events and Exhibitions Senior Account Manager
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What you'll do
- Lead new and existing client projects from brief to delivery, ensuring every detail is flawlessly executed.
- Manage quotes, proposals, client negotiations, and approvals with commercial and creative insight.
- Liaise daily with our internal design, production, and warehouse teams to deliver seamless results.
- Be hands-on during bump-in and bump-out to ensure real-time issue resolution and client satisfaction.
- Maintain precise data in HubSpot and AroFlo, overseeing project timelines, budgets, and margin performance.
- Collaborate with external suppliers and internal stakeholders across every touchpoint.
What they're looking for
- 3+ years in account/project management, ideally in exhibitions, events, fit-out, or creative production.
- Exceptional communication skills and a track record of earning client trust and repeat business.
- Commercial nous – you understand margins, scope, and how to deliver value without compromise.
- Experience using CRM and job costing tools (HubSpot, AroFlo or similar).
- Comfort working under pressure, juggling deadlines, and making judgment calls with limited information.
- Willingness to travel and be on-site during project installations.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you a client-focused operator with sharp commercial instincts and a passion for delivering high-impact projects? We’re looking for an experienced Account Manager to join our fast-paced, cross-functional team delivering cutting-edge exhibitions and brand experiences across Australia and beyond.
At Expo Centric, we don’t just build stands — we shape outcomes. Our Account Managers don’t sit on the sidelines; they own the delivery of every project, from initial brief through to on-site execution and post-show review. If you thrive at the intersection of design, logistics, client strategy, and project delivery, we want to hear from you.
Click to know more about Expo Centric:
https://www.youtube.com/watch?v=7yKFWj_8e3Q
🔍 What You’ll Do
- Lead new and existing client projects from brief to delivery, ensuring every detail is flawlessly executed.
- Manage quotes, proposals, client negotiations, and approvals with commercial and creative insight.
- Liaise daily with our internal design, production, and warehouse teams to deliver seamless results.
- Be hands-on during bump-in and bump-out to ensure real-time issue resolution and client satisfaction.
- Maintain precise data in HubSpot and AroFlo, overseeing project timelines, budgets, and margin performance.
- Collaborate with external suppliers and internal stakeholders across every touchpoint.
✅ What You Bring
- 3+ years in account/project management, ideally in exhibitions, events, fit-out, or creative production.
- Exceptional communication skills and a track record of earning client trust and repeat business.
- Commercial nous – you understand margins, scope, and how to deliver value without compromise.
- Experience using CRM and job costing tools (HubSpot, AroFlo or similar).
- Comfort working under pressure, juggling deadlines, and making judgment calls with limited information.
- Willingness to travel and be on-site during project installations.
🌟 Why Expo Centric?
- Award-winning team with a reputation for quality, service, and innovation.
- Exposure to high-profile clients and internationally recognised brands.
- Supportive culture grounded in Courage, Curiosity, Selflessness, Judgement, and Communication.
- Access to state-of-the-art production, design, and warehouse facilities.
- Hybrid working arrangements and clear performance pathways.
Ready to lead the next show-stopping build?
Apply now with your CV and a short cover letter telling us why you're the right fit.
We are committed to equal opportunity and encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, and individuals from diverse backgrounds.
Expo Centric Highlights:
https://www.youtube.com/watch?v=PiR8qYJ2IRQ&t=9s
Company
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