DHL·1 month ago
1 month ago
Executive - Customer Service - BLR
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About this role
Job Title . Executive– Customer Service . Function . Customer Service . Reports To . Team Lead – Contact Centre . Location . Head Office/Region . Travel Required . 25% þ 50% ☐ 75% ☐ . About D...
Skills
- customer service
- shipment tracking
- crm systems
- call handling
- cross-selling
- sales initiation
- problem resolution
- team coordination
- performance management
- iso 14001
- environmental compliance
- complaint management
- logistics coordination
- contact centre operations
- e-commerce operations
- retail operations
Company
DHL
Bengaluru, India
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