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Jobs / Customer Service Representative in United Kingdom
1 month ago
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Hilton·1 month ago
1 month ago

Executive Lounge Host

London, United KingdomPart-timeOn-siteMid · 2-5 yearsCustomer Service Representative

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Top 10%Top 10%: 51 out of 100

Top 10% of NextRaise users matched against Customer Service Representative roles in United Kingdom.

Must-have skills for this role

  • customer service
  • quality assurance

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About this role

Exceptional Hospitality Starts with You

Conrad London St. James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members

A World of Rewards:

  • Hourly pay of £13.26 plus an expected average annual service charge between £2,500 - £3,000 
  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Smart uniform provided
  • Free and healthy meals when on duty

     

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Company

Hilton
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Hilton's careers site·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

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