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Jobs / Customer Service Representative in Australia
27 days ago
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Marriott International·27 days ago
27 days ago

F&B Breakfast Host - Part Time

Melbourne, AustraliaPart-timeMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • Victorian RSA
  • Customer service
  • Food and beverage service
  • English proficiency

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About this role

As one of the Ladies and Gentlemen of The Ritz-Carlton, Melbourne, you are the most important asset in our commitment to exceptional guest experiences. As a F&B Breakfast Host at Atria, you will deliver warm, personalised service that exceeds expectations in Melbourne's iconic sky-high dining destination. You will embody the legendary service standards that define The Ritz-Carlton while creating memorable moments for every guest.

The F&B Breakfast Host is responsible for delivering an exceptional breakfast experience through attentive service, strong menu knowledge, and a genuine passion for hospitality. This role requires attention to detail, efficiency, and the ability to anticipate guest needs while maintaining the highest standards of luxury service.

 

Job description:

  • Greet and engage guests in a friendly, professional manner at Atria the host desk.
  • Review in house package reports to identify guests with breakfast inclusion.
  • Take and process food and beverage orders, offer recommendations, and address guest inquiries or concerns.
  • Assist breakfast service team where required by F&B management.
  • Ensure prompt, accurate service with high standards of presentation.
  • Monitor inventory, assist with ordering and restocking, and rotate stock to reduce waste and ensure freshness.
  • Polish cutlery and other items to maintain cleanliness and quality.
  • Collaborate with kitchen, bar, housekeeping, and front-of-house teams to ensure smooth operations.
  • Attend staff meetings and training sessions as needed.
  • Adhere to all health, safety, and hygiene regulations, and report maintenance or safety issues promptly

 

About You: 

  • An up-to-date Victorian RSA 
  • Relevant experience in a similar role 
  • Barista skills highly regarded
  • Working rights in Australia 
  • Proficient in English and confident in delivering storylines to guest 
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment 
  • Armed with smart solutions and a can-do attitude 

     

Your Benefits

  • Enjoy complimentary meals every day in our Employee Dining Room.
  • You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
  • Earn more when you successfully refer a new employee. (Terms & Conditions apply)
  • Birthday Perks: enjoy your special day with a paid day off
  • We celebrate your success through awards and recognition events.
  • Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
  • Opportunities to participate in a vibrant calendar of fun, associate-focused events.
  • Dedicated appreciation events to honour your career milestones with the company.
  • Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
  • 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
  • Receive 20% off in all food and beverage outlets within Marriott properties.

 

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

Company

Marriott International
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marriott International's careers site·first seen 31 Aug 2026·last verified 17 Sept 2026·How we source jobs

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