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Jobs / Customer Service Representative in Netherlands
4 months ago
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Edenhotels·4 months ago
4 months ago

F&B EMPLOYEE

Amsterdam, NetherlandsFull-timeOn-siteEntry · 1+ yearsCustomer Service Representative

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About this role

You’re ready to start another successful shift today. One last look in the mirror, and off you go. You begin your shift with a handover and create a clear plan for the day. You complete the mise-en-place, prepare for special guest occasions and know exactly what awaits you. You’re full of energy and love creating warm, memorable experiences for your guests. If you enjoy variety, this is the perfect place for you. No day is the same, as the name says, you’re allround.

APOLLO HOTEL AMSTERDAM, A TRIBUTE PORTFOLIO HOTEL

Located on the Apollolaan in Amsterdam South, overlooking the intersection of five canals, you will find Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. With its unique interior, thoughtful amenities and excellent city‑centre location, it is the perfect place to stay. Our hotel is within walking distance of numerous museums, parks and the Amsterdam RAI Convention Centre. Nearby, you will also find the Anne Frank House, the Rijksmuseum and Dam Square.

Guests can enjoy refined cuisine at The Living Room by Bodon and international favorites at The Harbour Club Amsterdam Zuid, the place to eat in Amsterdam. The hotel also offers various event possibilities, including a rooftop terrace and an impressive ballroom, all supported by professional catering.

WHAT MAKES YOU THE IDEAL CANDIDATE

  • Hospitality comes naturally to you, and you always aim for excellent service.

  • A hospitality education is a plus; experience in a similar role is preferred.

  • You have at least one year of experience in a hospitality-related environment.

  • You are well-presented, reliable and flexible.

  • You speak good Dutch and English.

  • You are available during evenings, weekends and public holidays.

To be considered for this role, applicants must be an EU citizen or hold a valid work permit for the Netherlands.

WHAT’S IN IT FOR YOU?

  • Salary range mentioned is monthly gross and for employees aged 20 and over.

  • Travel allowance for commuting distances of 10 kilometers or more.

  • Overtime can either be paid out or converted into additional time off.

  • Extensive opportunities to attend training courses and further develop yourself.

  • Career growth opportunities within the organization.

  • Purchase products at a discounted rate, such as an (electric) bicycle or mobile phone, with an average tax benefit of 40% through FiscFree.

  • Access to an employee benefits program for hotel stays.

  • A unique experience where you can enjoy an overnight stay, including dinner and breakfast, to fully get to know your workplace.

COME SOON TO DRINK COFFEE WITH US!
Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: jobs@leonardo-hotels.nl

Company

Edenhotels
Amsterdam, Netherlands

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Edenhotels's careers site·first seen 22 Jun 2026·last verified 9 Sept 2026·How we source jobs

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