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Jobs / Customer Support Specialist in United States of America
10 days ago
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Globalhr·10 days ago
10 days ago

F135 Control Account Manager, Military Customer Support & Flight Safety (Onsite)

EAST HARTFORD, United States of AmericaSenior · 5-10 yearsCustomer Support Specialist

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Top 10% of NextRaise users matched against Customer Support Specialist roles in United States.

Must-have skills for this role

  • earned value management system
  • evms
  • control account management
  • financial forecasting

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What you'll do

  • Execute monthly CAM responsibilities under Earned Value Management System (EVMS) guidelines.
  • Own Level 5 WBS financial performance for F135 JTD, including monthly forecasting, Estimate to Complete (ETC) development, Business Change Requests (BCRs), and cost/schedule variance recovery actions.
  • Monitor program financial and execution performance and provide actionable insights to leadership for decision-making and corrective action.
  • Serve as a key contributor to Contract Estimate at Completion (CEAC) reviews, Integrated Baseline Reviews (IBRs), and Schedule Risk Assessments (SRAs).
  • Partner with the Business Acquisition Center of Excellence (BACE) to develop competitive and compliant Basis of Estimate (BOE) strategies supporting proposal and capture efforts.
  • Drive disciplined financial execution aligned with contract requirements, program objectives, and enterprise business rhythms.
  • Assess program risks and opportunities and support development of mitigation and resolution strategies.

What they're looking for

  • Typically requires a 4-year undergraduate degree with 2 years of project or program management experience, or an advanced degree with no experience.
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice to have

  • Experience in program management with specialization in management techniques.
  • Knowledge and skills in Earned Value Management and program execution.
  • Strong proficiency with Microsoft Excel, PowerPoint, Project, and Word.
  • Experience with SAP and WebEVM.
  • Strength across the following competencies: Customer Focus, Forward Thinking, and Business Judgment.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Date Posted:

2026-09-10



Country:

United States of America



Location:

US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC



Position Role Type:

Onsite



U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.



Security Clearance Type:

None/Not Required



Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

This individual is responsible for leading Control Account Management (CAM) activities for the F135 sustainment Joint Technical Data (JTD) work scope within the Military Customer Support & Flight Safety (MCSS) organization. The role requires strong collaboration, disciplined cost and schedule management, and proactive communication across multiple functional partners including Program Office, Earned Value, Finance, BACE, Pricing, and Integrated Master Scheduling.

What You Will Do:

  • Execute monthly CAM responsibilities under Earned Value Management System (EVMS) guidelines.

  • Own Level 5 WBS financial performance for F135 JTD, including monthly forecasting, Estimate to Complete (ETC) development, Business Change Requests (BCRs), and cost/schedule variance recovery actions.

  • Monitor program financial and execution performance and provide actionable insights to leadership for decision-making and corrective action.

  • Serve as a key contributor to Contract Estimate at Completion (CEAC) reviews, Integrated Baseline Reviews (IBRs), and Schedule Risk Assessments (SRAs).

  • Partner with the Business Acquisition Center of Excellence (BACE) to develop competitive and compliant Basis of Estimate (BOE) strategies supporting proposal and capture efforts.

  • Drive disciplined financial execution aligned with contract requirements, program objectives, and enterprise business rhythms.

  • Assess program risks and opportunities and support development of mitigation and resolution strategies.

Qualifications You Must Have:

  • Typically requires a 4-year undergraduate degree with 2 years of project or program management experience, or an advanced degree with no experience.

  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

  • Experience in program management with specialization in management techniques.

  • Knowledge and skills in Earned Value Management and program execution.

  • Strong proficiency with Microsoft Excel, PowerPoint, Project, and Word.

  • Experience with SAP and WebEVM.

  • Strength across the following competencies: Customer Focus, Forward Thinking, and Business Judgment.

Why Join Us?

  • Be part of a legacy aerospace leader driving innovation across the defense aviation landscape.

  • Work with a mission-focused, collaborative team dedicated to excellence and customer support.

  • Competitive compensation, industry-leading benefits, and opportunities for career progression within RTX.

What We Offer:

  • Benefits

 

Learn More &

 

What Is My Role Type: In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

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Company

Globalhr
EAST HARTFORD, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Globalhr's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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