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14 days ago
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Go Star Aviation·14 days ago
14 days ago

Face-to-Face For Airport Ground Staff Jobs (Freshers)

Siliguri, United States of AmericaFull-timeOn-siteEntry · 0-1 years₹2.3L – ₹4.3L/yr

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Must-have skills for this role

  • customer service
  • baggage handling
  • security checks
  • communication

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What you'll do

  • Checking in Passengers: Assist passengers with their check-in process, ensuring they have the necessary documents and information for their travel.
  • Baggage Handling: Safely manage baggage by loading and unloading luggage from aircraft, ensuring that bags are delivered to the correct destinations.
  • Customer Service: Provide excellent service by addressing passenger inquiries, resolving issues, and ensuring a pleasant travel experience.
  • Safety and Security Checks: Conduct security checks on luggage and passengers following airport protocols to maintain safety standards.
  • Coordinating with Other Staff: Work closely with crew members, security personnel, and other ground staff to ensure efficient operations.
  • Monitoring Flight Information: Keep passengers informed about flight schedules, delays, or gate changes.

What they're looking for

  • 10th Pass
  • Strong commitment to customer service
  • Ability to work effectively under pressure
  • Good communication skills
  • Friendly demeanor
  • Problem-solving abilities
  • Physically fit
  • Flexible availability for different shifts

Nice to have

  • Prior experience

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

As an Air Port Ground Staff member, you will play a vital role in ensuring smooth airport operations. Your primary responsibilities will include:- Checking in Passengers: Assist passengers with their check-in process, ensuring they have the necessary documents and information for their travel.- Baggage Handling: Safely manage baggage by loading and unloading luggage from aircraft, ensuring that bags are delivered to the correct destinations.- Customer Service: Provide excellent service by addressing passenger inquiries, resolving issues, and ensuring a pleasant travel experience.- Safety and Security Checks: Conduct security checks on luggage and passengers following airport protocols to maintain safety standards.- Coordinating with Other Staff: Work closely with crew members, security personnel, and other ground staff to ensure efficient operations.- Monitoring Flight Information: Keep passengers informed about flight schedules, delays, or gate changes.You should have a strong commitment to customer service and be able to work effectively under pressure. Good communication skills are essential, as you will be interacting with passengers and team members regularly. A friendly demeanor and problem-solving abilities are important. Being physically fit is necessary, as the role involves standing for long periods and moving luggage. A high school education is required, and prior experience is a plus, although freshers are welcome to apply. Flexible availability for different shifts is important in this fast-paced environment.
  • Experience

    0 - 1 Years

  • No. of Openings

    56

  • Education

    10th Pass

  • Role

    Air Port Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

  • Face Interview Location

    kolkata

Company

GA
Go Star Aviation
Siliguri, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Go Star Aviation's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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