Facilities Assistant
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What you'll do
- Acting as the first point of contact at the reception desk to provide first-class front of house services for external visitors, employees, and contractors.
- Answering the UK-wide switchboard, monitoring a shared mailbox, and managing day-to-day queries.
- Updating site inductions, carrying out inductions for new starters and visitors, and managing car parking records.
- Acting as the first point of contact for office and IT-related issues and managing them to resolution.
- Ensuring meeting rooms are maintained to an exceptional standard, managing the booking system, checking IT/VC equipment, and arranging hospitality.
- Managing the mailroom, including incoming/outgoing post, couriers, and distribution.
- Controlling stock for stationery, replenishing kitchen and office consumables, and managing the access control system/issuing passes.
- Carrying out weekly/monthly office checks , acting as the main Fire Marshal Coordinator, and proactively reporting maintenance issues.
- Liaising with cleaning contractors for day-to-day issues
What they're looking for
- Experience in the provision of Front of House services at a corporate level
- IT literate with a good working knowledge of the Microsoft suite of programmes
- Exceptional customer services and excellent organisational skills
- Confident in dealing with people at all levels with excellent verbal and written communication skills
- AIWFM or an NVQ in Front of House/Reception/Business Admin
- A good understanding and knowledge of Facilities Management
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you an enthusiastic and dynamic individual with previous experience working in a corporate environment? We are partnering with a leading international infrastructure group who are leading the transformation of our industry to meet the challenges of the future, and we are searching for a Facility Assistant to support their Westhill office. If you are passionate about delivering an exceptional customer experience and thrive in a busy front-of-house role, this could be your next great career move!
Role Details
Location: Westhill, Aberdeenshire
Rate: £15.50 per hour PAYE
Contract: Starting ASAP until 24/12/2026
Working Hours: 8:30am - 4:30pm, Monday to Friday
Key Responsibilities
Acting as the first point of contact at the reception desk to provide first-class front of house services for external visitors, employees, and contractors.
Answering the UK-wide switchboard, monitoring a shared mailbox, and managing day-to-day queries.
Updating site inductions, carrying out inductions for new starters and visitors, and managing car parking records.
Acting as the first point of contact for office and IT-related issues and managing them to resolution.
Ensuring meeting rooms are maintained to an exceptional standard, managing the booking system, checking IT/VC equipment, and arranging hospitality.
Managing the mailroom, including incoming/outgoing post, couriers, and distribution.
Controlling stock for stationery, replenishing kitchen and office consumables, and managing the access control system/issuing passes.
Carrying out weekly/monthly office checks , acting as the main Fire Marshal Coordinator, and proactively reporting maintenance issues.
Liaising with cleaning contractors for day-to-day issues
What We Are Looking For
Experience in the provision of Front of House services at a corporate level
IT literate with a good working knowledge of the Microsoft suite of programmes
Exceptional customer services and excellent organisational skills
Confident in dealing with people at all levels with excellent verbal and written communication skills
AIWFM or an NVQ in Front of House/Reception/Business Admin
A good understanding and knowledge of Facilities Management
Are you ready to be the welcoming face of an innovative, modern office?
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
skills
communication,computer,friendliness
qualifications
NVQ Certificate/Diploma in Customer Service
education
secondary school
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.