Danaher·Healthcare·7 days ago
7 days ago
Field Application Specialist
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What you'll do
- Integrate instruments, including installation, assays, and connectivity solutions into customer laboratories, and support customers throughout evaluation and implementation.
- Develop account strategies jointly with Sales Representatives to grow new business and retain existing customers.
- Follow standard work for documentation and customer complaint handling to help ensure customer satisfaction.
- Maintain installation and customer management databases with accurate, complete activity traceability.
- Actively support pre-sales activities such as conduct technical seminars and presentations, technical troubleshooting, customer training, and collaborative application development.
What they're looking for
- Master’s degree in biotechnology, immunology, life sciences, biological sciences, or a related scientific field.
- 2-3 years of relevant work experience, including experience in flow cytometry, laboratory automation, or an Application Specialist role.
- Demonstrated ability to install, operate, demonstrate, and troubleshoot scientific instrumentation, software, assays, or related laboratory solutions.
- Ability to work independently in a field-based customer support role and to deliver technical training, seminars, and presentations.
- Availability for frequent domestic and international business travel.
Nice to have
- Experience in the field of immunology, genomic and Cell biology is a plus
- Experience in the field of cell therapy or biopharma is a plus.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we���re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
The Field Application Specialist is responsible to provide pre- and post-sales application support, conduct product demonstrations and customer training, troubleshoot technical issues, and collaborate with Sales and customers to develop and implement effective laboratory solutions.
This position reports to the Marketing Manager and is part of the Application and Marketing team located in Taiwan and will be working remotely with as required meetings/trainings in the main office.
In this role, you will be responsible for:
- Integrate instruments, including installation, assays, and connectivity solutions into customer laboratories, and support customers throughout evaluation and implementation.
- Develop account strategies jointly with Sales Representatives to grow new business and retain existing customers.
- Follow standard work for documentation and customer complaint handling to help ensure customer satisfaction.
- Maintain installation and customer management databases with accurate, complete activity traceability.
- Actively support pre-sales activities such as conduct technical seminars and presentations, technical troubleshooting, customer training, and collaborative application development.
The essential requirements for the job include:
Master’s degree in biotechnology, immunology, life sciences, biological sciences, or a related scientific field.
2-3 years of relevant work experience, including experience in flow cytometry, laboratory automation, or an Application Specialist role.
Demonstrated ability to install, operate, demonstrate, and troubleshoot scientific instrumentation, software, assays, or related laboratory solutions.
Ability to work independently in a field-based customer support role and to deliver technical training, seminars, and presentations.
Availability for frequent domestic and international business travel.
Travel, Environment requirements:
Ability to travel frequently within the assigned territory and internationally, including overnight travel as business needs require.
Ability to work at customer laboratories, trade shows, workshops, and other field locations.
It would be a plus if you also possess previous experience in:
Experience in the field of immunology , genomic and Cell biology is a plus
Experience in the field of cell therapy or biopharma is a plus.
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Healthcare
Company
DanaherHealthcare
TWN - Remote
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