Field Based Regional Training Manager
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What you'll do
- Build strong relationships with managers and colleagues across the business.
- Deliver engaging training and coaching across our roadshows and operational locations
- Work with T&D Content Creator to identify training needs and areas where colleagues or teams would benefit from additional support.
- Observe colleagues in their working environment and provide constructive feedback and coaching.
- Delivering course content & consumption frameworks for our next generation talent pipeline.
- Support managers in developing their teams and improving performance against specific KPIs and ensure colleagues understand and follow current company processes and standards.
- Support the rollout of new initiatives, processes and operational changes through effective training.
- Work closely with the Training & Development team to identify gaps in training and recommend improvements.
- Promote and support the use of the company’s Learning Management System (LMS) and e-learning platform.
- Monitor training completion and follow up with colleagues and managers where required.
- Share best practice and successful ways of working between roadshows and operational locations.
What they're looking for
- Experience delivering training and/or coaching, ideally within a retail setting
- Excellent communication and presentation skills.
- The ability to build strong relationships with colleagues and managers.
- A confident and engaging training style tailored to a variety of levels.
- The ability to explain processes and information clearly and simply.
- A practical and hands-on approach to training.
- An eye for identifying development opportunities.
- Strong organisational and time management skills.
- Confidence working independently while managing multiple locations and priorities.
- A collaborative approach and excellent stakeholder management skills.
- Willingness to travel regularly between WeBuyVintage locations
Nice to have
- Coaching and performance development.
- Experience in jewellery, watches, precious metals, antiques or resale.
- Knowledge & experience using Learning Management Systems (LMS).
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About WeBuyVintage
WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 250 valuation events every month - bringing trusted experts face-to-face with customers across the country.
In three years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.
The Role:
At WeBuyVintage, we’re passionate about delivering outstanding customer experiences and building knowledgeable, confident teams. As we continue to grow, we’re looking for a passionate, hands-on Regional Training Manager who enjoys working in the field, developing people, sharing best practice and helping teams perform at their best.
Main Tasks & Responsibilities:
As our Field Based Regional Training Manager, you’ll spend time across our roadshows and operational locations, working alongside managers and colleagues to deliver training, provide coaching and identify opportunities for development.
You’ll work closely with teams in their day-to-day environment, helping colleagues build their knowledge, skills and confidence. You’ll identify training needs, deliver engaging training sessions and support managers in developing their teams.
This role combines training delivery, coaching and field collaboration, ensuring our training is practical, relevant and reflected in how the business operates.
Who We’re Looking For:
You’ll be someone who enjoys spending time with people, understanding how they work and helping them develop their knowledge, skills and confidence.
You’ll be great in this role if you have:
Build strong relationships with managers and colleagues across the business.
Deliver engaging training and coaching across our roadshows and operational locations
Work with T&D Content Creator to identify training needs and areas where colleagues or teams would benefit from additional support.
Observe colleagues in their working environment and provide constructive feedback and coaching.
Delivering course content & consumption frameworks for our next generation talent pipeline.
Support managers in developing their teams and improving performance against specific KPIs and ensure colleagues understand and follow current company processes and standards.
Support the rollout of new initiatives, processes and operational changes through effective training.
Work closely with the Training & Development team to identify gaps in training and recommend improvements.
Promote and support the use of the company’s Learning Management System (LMS) and e-learning platform.
Monitor training completion and follow up with colleagues and managers where required.
Share best practice and successful ways of working between roadshows and operational locations.
Qualifications & Experience:
Essential:
Experience delivering training and/or coaching, ideally within a retail setting
Excellent communication and presentation skills.
The ability to build strong relationships with colleagues and managers.
A confident and engaging training style tailored to a variety of levels.
The ability to explain processes and information clearly and simply.
A practical and hands-on approach to training.
An eye for identifying development opportunities.
Strong organisational and time management skills.
Confidence working independently while managing multiple locations and priorities.
A collaborative approach and excellent stakeholder management skills.
Willingness to travel regularly between WeBuyVintage locationsDesirable:
Desirable Experience
Coaching and performance development.
Experience in jewellery, watches, precious metals, antiques or resale.
Knowledge & experience using Learning Management Systems (LMS).
What You’ll Get:
4-day working week (Monday to Thursday)
Access to Bright Exchange - enjoy thousands of exclusive employee discounts and perks
Employee Assistance Programme - confidential, 24/7 support for you and your immediate family, covering work, personal, and home life matters
On-demand professional development - access to BrightHR’s online learning platform to build new skills and support your career progression
Competitive pay
Be part of a rapidly growing, friendly UK brand
The salary for this role is £40,000 - £45,000 p.a.
This is a field based role with regular travel to WeBuyVintage Roadshows and operational sites.
Company
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