NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United Kingdom
14 days ago
Apply with autofill
Apply with autofill
RC
Radfield Home Care·14 days ago
14 days ago

Field Care Supervisor

York, United KingdomFull-timeMid · 2-5 years₹31,000/yr · est.Customer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at Radfield Home Care

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • domiciliary care
  • health & social care
  • personal care
  • nvq level 2

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Supporting the operations team with the onboarding for ongoing management of all clients and care staff, inc, care assessments, supervisions.
  • You will regularly visit clients in the community to ensure they feel safe, supported and happy with their care.
  • Provide high quality care in accordance with our policies and procedures
  • Maintain accurate records in line with CQC and company standards
  • Promote safeguarding, confidentiality, health & safety at all times
  • Participate in the on-call rota

What they're looking for

  • Full UK driving licence with business insurance
  • Experience in domiciliary care and providing personal care
  • NVQ Level 2 in Health & Social Care, willing to work towards Level 3
  • Compassionate, professional and organised approach
  • Strong communication, literacy and record-keeping skills
  • Computer literate, experience using Google Drive.

Nice to have

  • Experience supervising, mentoring or supporting care staff
  • Knowledge of CQC standards

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Field Care Supervisor – Domiciliary Care

Company Overview
At Radfield Home Care York, Thirsk & Ryedale, we’re a family-run, award-winning home care provider rated Outstanding by the CQC. We’re looking for kind, caring, and dependable individuals to join our friendly team and help older people live independently in their own homes.

Role Purpose
Reporting to the Care Manager, the Field Care Supervisor will support the day-to-day running of care services in the community. You will carry out client reviews, supervise care staff, and ensure high standards of care and compliance across the service.


What You’ll Get

  • £100 bonus for transferable DBS

  • £31,000 per year

  • Mileage allowance: 45p per mile

  • Paid birthday off

  • Morning shifts from 7am, Evening shifts until 10pm, including alternate weekends. Participation in the on call rota.

  • Employee Assistance Programme (EAP)

  • Full, paid training provided

  • Real Living Wage employer

  • Continuous in-house and online training

  • £40 MOT contribution/£100 bonus for transferable DBS

  • Regular team get-togethers and ongoing support

Key Responsibilities

  • Supporting the operations team with the onboarding for ongoing management of all clients and care staff, inc, care assessments, supervisions.

  • You will regularly visit clients in the community to ensure they feel safe, supported and happy with their care.

  • Provide high quality care in accordance with our policies and procedures

  • Maintain accurate records in line with CQC and company standards

  • Promote safeguarding, confidentiality, health & safety at all times

  • Participate in the on-call rota

Person Specification

Essential

  • Full UK driving licence with business insurance

  • Experience in domiciliary care and providing personal care

  • NVQ Level 2 in Health & Social Care, willing to work towards Level 3

  • Compassionate, professional and organised approach

  • Strong communication, literacy and record-keeping skills

  • Computer literate, experience using Google Drive.

Desirable

  • Experience supervising, mentoring or supporting care staff

  • Knowledge of CQC standards

Safeguarding & Compliance
This role involves working with vulnerable adults and requires an enhanced DBS check, Adult First check and satisfactory references. A strong understanding of safeguarding responsibilities is desirable.

Company

RC
Radfield Home Care
York, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Radfield Home Care's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

Similar jobs

  • GSOC Supervisor at GoogleUnited Kingdom–match not yet calculated
  • Physiotherapy Team Leader at ramsayhealthcareKettering, United Kingdom–match not yet calculated
  • Supervisor at MegansMarlow, United Kingdom–match not yet calculated
  • Bar Supervisor at The Farmhouse at RedcoatsHitchin, United Kingdom–match not yet calculated
  • Supervisor at MegansLondon, United Kingdom–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Manager jobs in United Kingdom
  • Customer Service Representative jobs in United Kingdom
  • Customer Experience Specialist jobs in United Kingdom
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in India