Field Collection Officer Jobs in Sitapur
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What you'll do
- Manage assigned debt collections as per company policies.
- Track and collect overdue payments within the assigned Sitapur territory.
- Conduct regular branch visits to monitor daily collections.
- Maintain daily collection dashboards and report to senior management.
- Address and resolve client issues by coordinating with relevant departments.
- Effectively handle customer/merchant complaints.
What they're looking for
- Experience: 0-3 years in collections, preferably with consumer, small business, or gold loans.
- Education: Minimum of Graduation in any field (Postgraduates are welcome).
- Local Knowledge: Native or local to Sitapur, Uttar Pradesh.
- Computer Skills: Proficient in MS Office and email communication.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Dhani Loans and Services is hiring Collection Officers in Sitapur. This role involves field-based work in collection and recovery management for personal loans. Candidates interested in BFSI jobs and willing to work in field collections are encouraged to apply.
Position: Collection Officer - After Lead
Department: Collection and Recovery Management
Product: Personal Loan
Work Location: Sitapur, Uttar Pradesh (Nearby areas assigned as available)
Key Responsibilities
- Manage assigned debt collections as per company policies.
- Track and collect overdue payments within the assigned Sitapur territory.
- Conduct regular branch visits to monitor daily collections.
- Maintain daily collection dashboards and report to senior management.
- Address and resolve client issues by coordinating with relevant departments.
- Effectively handle customer/merchant complaints.
Qualifications
- Experience: 0-3 years in collections, preferably with consumer, small business, or gold loans.
- Education: Minimum of Graduation in any field (Postgraduates are welcome).
- Local Knowledge: Native or local to Sitapur, Uttar Pradesh.
- Computer Skills: Proficient in MS Office and email communication.
Skills and Competencies
- Strong communication skills in Hindi, and English.
- Knowledge of the collection process and the Sitapur, Uttar Pradesh road network.
- Strong command of authority combined with humility and sincerity.
- High enthusiasm, diligence, and commitment for long-term work.
- Excellent convincing and negotiation skills.
- Professional approach to customer interactions.
- Awareness of Collection Code of Conduct and local geography.
- Possession of a personal vehicle.
Dhani Loans and Services, a renowned Indian finance startup, offers a one-stop app with healthcare and finance products. Operating through the Dhani app, Dhani Services Ltd. provides consumers with digital healthcare and financial solutions, making it a prominent name in the BFSI sector.
How to Apply
Interested candidates can apply directly on Dhani’s Career Page under Collection Officer/Executive Jobs in Sitapur, Uttar Pradesh. Please complete the required fields and upload an updated resume. Selected candidates will be shortlisted for the next steps.
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Company
Company facts come from this company's own listings. We only show what the postings themselves carry.