Field Service Engineer
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What you'll do
- Perform overhaul, maintenance, inspection, assembly, testing, and repair of Pressure Safety Valves (PSVs) in workshop and customer site environments.
- Conduct pop testing, calibration, setting, and functional testing of PSVs in accordance with established procedures and quality standards.
- Generate and maintain job cards, worksheets, service reports, and related documentation in the system.
- Document service findings and update records accurately and promptly following service activities.
- Identify replacement parts, recommend repair solutions, and support customers with technical guidance related to PSV maintenance and reliability.
- Conduct site walkdowns and asset audits to evaluate valve conditions, identify improvement opportunities, and provide recommendations for repairs, upgrades, or replacements.
- Perform onsite overhaul services, valve commissioning, settings adjustment, and testing activities.
- Support witnessed testing activities involving customers, inspectors, and third-party representatives.
- Collaborate with Sales and Asia Pacific Lifecycle Services teams to provide technical expertise during customer visits, site audits, troubleshooting activities, and solution development.
- Support Asia Pacific Lifecycle Services in customer training sessions, seminars, technical workshops, and engagement events.
- Provide service support at customer facilities, including embedded service locations not limited to Jurong Island and Pulau Bukom.
- Support local and overseas service assignments as business needs arise.
What they're looking for
- Diploma in Engineering or a related technical discipline, or equivalent combination of education, training, and relevant experience.
- Experience in field service, maintenance, repair, testing, or overhaul activities within an industrial, manufacturing, energy, process, or related environment.
- Working knowledge of mechanical equipment, valves, pressure relief devices, or similar industrial products.
- Ability to read and interpret technical documents, procedures, and reports.
- Strong customer focus, communication, and problem-solving skills.
- Proficiency in Microsoft Office applications and the ability to work with digital service management systems.
- Ability to work independently and collaboratively in a team environment.
- Willingness and ability to travel to customer sites and support field assignments as required.
- Commitment to safe work practices and continuous improvement.
Nice to have
- Experience servicing, testing, or maintaining Pressure Safety Valves (PSVs).
- Knowledge of valve inspection, maintenance, and reliability practices.
- Experience conducting site audits, equipment assessments, and technical troubleshooting.
- Exposure to customer-facing service and lifecycle support activities.
- Knowledge of refinery, petrochemical, power, or related process industries.
- Experience supporting customer training, technical workshops, or engagement events.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Summary
If you are a Field Service Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will provide overhaul service, technical, testing, and troubleshooting support for Pressure Safety Valves (PSVs) across workshop and field environments. Reporting to the Senior Operations Manager, you will work closely with customers, service teams, and sales partners to deliver high-quality solutions, support operational excellence, and drive customer satisfaction.
In This Role, Your Responsibilities Will Be:
- Perform overhaul, maintenance, inspection, assembly, testing, and repair of Pressure Safety Valves (PSVs) in workshop and customer site environments.
- Conduct pop testing, calibration, setting, and functional testing of PSVs in accordance with established procedures and quality standards.
- Generate and maintain job cards, worksheets, service reports, and related documentation in the system.
- Document service findings and update records accurately and promptly following service activities.
- Identify replacement parts, recommend repair solutions, and support customers with technical guidance related to PSV maintenance and reliability.
- Conduct site walkdowns and asset audits to evaluate valve conditions, identify improvement opportunities, and provide recommendations for repairs, upgrades, or replacements.
- Perform onsite overhaul services, valve commissioning, settings adjustment, and testing activities.
- Support witnessed testing activities involving customers, inspectors, and third-party representatives.
- Collaborate with Sales and Asia Pacific Lifecycle Services teams to provide technical expertise during customer visits, site audits, troubleshooting activities, and solution development.
- Support Asia Pacific Lifecycle Services in customer training sessions, seminars, technical workshops, and engagement events.
- Provide service support at customer facilities, including embedded service locations not limited to Jurong Island and Pulau Bukom.
- Support local and overseas service assignments as business needs arise.
- Ensure service work is completed safely, efficiently, and in accordance with customer expectations and delivery commitments.
- Assist with urgent collection and delivery activities when required to support customer operations.
- Promote a strong safety culture while adhering to Emerson and customer site policies, procedures, and regulatory requirements.
You display a can-do attitude in good and bad times. You maintain a track record of exceeding goals successfully. You focus on creating an effective collaborative style.
- Diploma in Engineering or a related technical discipline, or equivalent combination of education, training, and relevant experience.
- Experience in field service, maintenance, repair, testing, or overhaul activities within an industrial, manufacturing, energy, process, or related environment.
- Working knowledge of mechanical equipment, valves, pressure relief devices, or similar industrial products.
- Ability to read and interpret technical documents, procedures, and reports.
- Strong customer focus, communication, and problem-solving skills.
- Proficiency in Microsoft Office applications and the ability to work with digital service management systems.
- Ability to work independently and collaboratively in a team environment.
- Willingness and ability to travel to customer sites and support field assignments as required.
- Commitment to safe work practices and continuous improvement.
- Experience servicing, testing, or maintaining Pressure Safety Valves (PSVs).
- Knowledge of valve inspection, maintenance, and reliability practices.
- Experience conducting site audits, equipment assessments, and technical troubleshooting.
- Exposure to customer-facing service and lifecycle support activities.
- Knowledge of refinery, petrochemical, power, or related process industries.
- Experience supporting customer training, technical workshops, or engagement events.
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Company
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