Field Service Manager - QSR
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What you'll do
- Perform installation and maintenance of dispensing equipment in customer locations
- Develop and enhance customer relationships while providing personal customer service and solutions for their cleaning and sanitation needs.
- Provide training to customers on procedures and products
- Support and run product and program tests
- Completes all required reporting on a timely basis.
What they're looking for
- Technical or Bachelor Degree, or relevant experience
- 3+ years work experience
- Willingness to travel (several overnight per week) and desire to be a remote worker
- Time management – planning and organization
- Customer oriented
- Ability to build customers’ trust – integrity
- Written Communication to create consulting reports for customers
Nice to have
- Previous experience as technician will be considered as a plus
- Previous experience in fast-food restaurants as restaurant manager, supervisor or in the operation team will be considered as a plus
- English at intermediate level or more will be considered a plus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you looking for a career in a multinational company ?
Ecolab is currently seeking a Field Service Manager to work in our QSR division. In this role you will be responsible for partnering with our fast-food customers and providing them with personal customer service and solutions for all of their cleaning and sanitation needs.
What’s in it For You:
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:
• Perform installation and maintenance of dispensing equipment in customer locations
• Develop and enhance customer relationships while providing personal customer service and solutions for their cleaning and sanitation needs.
• Provide training to customers on procedures and products
• Support and run product and program tests
• Completes all required reporting on a timely basis.
Minimum Qualifications:
• Technical or Bachelor Degree, or relevant experience
• 3+ years work experience
• Willingness to travel (several overnight per week) and desire to be a remote worker
• Time management – planning and organization
• Customer oriented
• Ability to build customers’ trust – integrity
• Written Communication to create consulting reports for customers
Preferred Qualifications:
• Previous experience as technician will be considered as a plus
• Previous experience in fast-food restaurants as restaurant manager, supervisor or in the operation team will be considered as a plus
• English at intermediate level or more will be considered a plus
About QSR (Quick Service Restaurants):
Through our business, we partner with quick-service and limited-service restaurants to improve guest experience, lower operating costs, drive revenue growth and safeguard customer trust. Our solutions and expertise help ensure food safety and brand consistency in local stores and across regional and global chains.
Company
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