Firmwide Deposits - Product, Senior Associate

Unleash your expertise in discovery optimization and product development by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations to deliver high-quality products that resonate with customers.

As a Senior Product Associate within the Firmwide Core Deposits team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. 

The Consumer Deposit Experience Area Product operates in an agile environment supporting all Lines of Business, sitting at the intersection of the product, business and technology. The role will work cross-functionally to drive business outcomes while putting customers front and center.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Supports discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Writes the requirements, epics, and user stories to support product development 
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Manage work in a highly organized, flexible manner, while staying focused on critical scope
• Guide the product towards creating maximum value for our clients
• Synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management 
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Self-starter able to thrive in a fast-paced, collaborative, and cross-functional environment
• Excellent relationship-building and communication skills, with ability to establish trust and credibility across senior stakeholders, lines of business, and functions
• Established track record of delivering results in a complex environment 
• Experience managing products in the digital space, with a strong understanding of digital platforms, technologies, and user experiences

Preferred qualifications, capabilities, and skills

• Bachelor’s degree
• Deep knowledge of the product development life cycle
• Exhibit thought leadership and innovative thinking
• Knowledge of Jira, Confluence, and Agile Methodologies 
• Be results-oriented with a strong attention to detail