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Jobs / Customer Service Representative in Australia
10 days ago
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Ausvenueco·10 days ago
10 days ago

Food & Beverage Attendant | Exchange Hotel | VIC

Port Melbourne, AustraliaMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • rsa certification
  • communication
  • attention to detail

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What you'll do

  • Welcoming guests and creating a warm, positive first impression
  • Taking food and beverage orders accurately
  • Delivering meals and drinks efficiently and professionally
  • Providing friendly, attentive service throughout each guest’s visit
  • Supporting service across the restaurant, bar and function spaces
  • Maintaining clean, organised and safe service areas
  • Working closely with the broader team to keep service running smoothly
  • Supporting the team during busy periods, functions and events

What they're looking for

  • Availability to work across weekends, evenings and peak periods
  • RSA certification is mandatory

Nice to have

  • Previous hospitality experience is welcomed, but attitude and willingness to learn are just as important

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Food & Beverage Attendant | The Exchange Hotel

The Exchange Hotel is looking for enthusiastic Food & Beverage Attendants to join the team!

Located in Port Melbourne, The Exchange is a welcoming pub, restaurant and function venue with a range of spaces for dining, drinks and celebrations.

As a Food & Beverage Attendant, you’ll help create genuine experiences for every guest, from welcoming customers and taking orders through to delivering food and beverages with a friendly, can-do attitude.

What you’ll be doing:

  • Welcoming guests and creating a warm, positive first impression

  • Taking food and beverage orders accurately

  • Delivering meals and drinks efficiently and professionally

  • Providing friendly, attentive service throughout each guest’s visit

  • Supporting service across the restaurant, bar and function spaces

  • Maintaining clean, organised and safe service areas

  • Working closely with the broader team to keep service running smoothly

  • Supporting the team during busy periods, functions and events

What you’ll bring:

  • A passion for hospitality and delivering great customer service

  • A positive, team-first attitude

  • Strong communication and attention to detail

  • The ability to stay calm and organised in a fast-paced venue

  • Previous hospitality experience is welcomed, but attitude and willingness to learn are just as important

  • Availability to work across weekends, evenings and peak periods

  • RSA certification is mandatory

What's on offer?

  • Generous discounts across 260+ pubs, bars and restaurants

  • Training and development pathways

  • Genuine opportunities for career progression

  • A welcoming and inclusive team culture

  • The opportunity to grow your hospitality career across a wide range of venues

Ready to join The Exchange Hotel team?

Apply now and take your next step with The Exchange Hotel.

Company

Ausvenueco
Port Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Ausvenueco's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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