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Jobs / Customer Service Manager in Australia
5 days ago
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Thebrandagency·5 days ago
5 days ago

Freelance Account Director

Melbourne, AustraliaContractRemoteMid · 3-5 yearsCustomer Service Manager

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Must-have skills for this role

  • campaign management
  • client relationship management
  • communication
  • budgeting

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Apply faster with autofill FREEthebrandagency uses Greenhouse - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Take ownership of integrated campaigns and projects from conception to completion, managing timings, briefings, budgets and campaign roll-out.
  • Have a 'can-do' attitude and enjoy sinking your teeth into any new challenge, and pride yourself on high-quality output.
  • Build and nurture healthy client relationships.
  • Report to the Director of Account Management and work collaboratively with the wider agency.
  • Be supported by senior management to thrive in an environment that's all about passion, work/life balance and recognition for a job well done.

What they're looking for

  • 3 to 5+ years’ experience in an integrated or digital agency environment
  • To apply, you must have the right to live and work in Australia/New Zealand.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

ACCOUNT DIRECTOR WANTED 

We’re looking for a top-notch Account Director to join our Melbourne team on a freelance contract. Whether you’re a standout Senior Account Manager ready for the next step or an established Account Director looking for a fresh challenge, this is an opportunity to take ownership of a high-profile account and do career-defining work. Partnering with an experienced Director of Account Management and a collaborative, integrated agency team, you’ll build trusted client relationships, shape strategic direction, and drive exceptional outcomes. 

About You:   

You’re an expert and positive communicator with 3 to 5+ years’ experience in an integrated or digital agency environment and a genuine enthusiasm for working on an iconic retail brand. You know great brands are built on sharp thinking, strong relationships, and work that goes beyond “that’ll do.” Confident, curious, and ambitious, you’re always looking for ways to push for better outcomes, stronger ideas, and greater impact.   

We Are:   

The Brand Agency is WA’s leading full-service agency and one of ANZ’s leading retail specialist agencies. As part of the Ogilvy Network and WPP, we bring together local expertise, global capability, and a passion for creating work that drives results.  

What does this mean for you? 

There are many things that make The Brand Agency a great place to work, but we think  

these are worth a special mention: 

  • Welcoming and flexible work environment. 
  • Birthday Leave – a paid day off to celebrate your Birthday each year. 
  • Loyalty Leave – an additional paid day off each year to celebrate your work anniversary. 
  • A market-leading Paid Parental Leave scheme.  
  • Employee Assistance Program access.  
  • Remote Work Arrangements. 
  • Flexible Public Holidays. 
  • Learning opportunities for all employees and room to grow. 
  • A diverse team of top industry talent, backed by WPP and Ogilvy’s global network and insights. 

The Role 

As an Account Director, you will: 

  • Take ownership of integrated campaigns and projects from conception to completion, managing timings, briefings, budgets and campaign roll-out.
  • Have a 'can-do' attitude and enjoy sinking your teeth into any new challenge, and pride yourself on high-quality output.  
  • Build and nurture healthy client relationships.  
  • Report to the Director of Account Management and work collaboratively with the wider agency.
  • Be supported by senior management to thrive in an environment that's all about passion, work/life balance and recognition for a job well done. 

The Fine Print 

The Brand Agency is an equal-opportunity employer and is committed to building a diverse and inclusive workplace. We encourage people of all backgrounds to apply. 

To apply, you must have the right to live and work in Australia/New Zealand. 

We appreciate your understanding that only shortlisted candidates will be contacted and that, due to the high number of applicants we receive, we are unable to reply to individual phone calls, emails, and LinkedIn messages. 

Company

Thebrandagency
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thebrandagency's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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