SkySpire Aviation Academy·11 days ago
11 days ago
Freshers & Experience || Full Time || Air Ticketing Executive
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What you'll do
- Handle customer requests for booking flights, providing accurate information on routes, fares, and availability.
- Use ticketing software to process bookings efficiently.
- Assist customers with inquiries related to flight schedules, cancellations, and refunds.
- Maintain a friendly and professional demeanor to meet customer needs effectively.
- Ensure all necessary travel documents are prepared accurately.
- Verify that passenger information is correct and comply with airline policies.
- Address any issues or complaints related to ticketing and travel arrangements.
- Collaborate with airlines and travel partners to resolve matters promptly.
- Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.
What they're looking for
- 10th Pass
- Strong communication skills, both verbal and written
- Attention to detail
- Basic understanding of computer systems
Nice to have
- Experience with ticketing software
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.Key Responsibilities:1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.
Experience
0 - 5 Years
No. of Openings
753
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Company
SkySpire Aviation Academy
Delhi NCR, India
Company facts come from this company's own listings. We only show what the postings themselves carry.