Aervista·1 day ago
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Freshers For Air Ticketing Agent - Deogarh
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What you'll do
- Greet and assist passengers at the ticket counter, addressing inquiries and providing information about flight schedules, ticketing processes, and travel.
- Process ticket sales for flights, ensuring accurate data entry and compliance with airline policies.
- Verify passenger identification and confirm travel details to complete transactions.
- Generate and issue boarding passes, ensuring all necessary travel documents are in order.
- Help passengers understand boarding procedures and gate.
- Address customer concerns and complaints with empathy and professionalism, working towards effective resolutions to enhance passenger.
- Keep the ticketing area organized and presentable, ensuring all materials and information are up to date and accessible.
What they're looking for
- Candidates should have completed at least the 10th grade.
- Strong communication skills and a friendly demeanor are essential for providing excellent customer service.
- Attention to detail is important for processing tickets accurately.
- Ability to work in a fast-paced environment.
- Flexibility in working hours may be needed to accommodate busy travel periods.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a motivated Airport Ticketing Agent in Deogarh, India, who will help facilitate a smooth travel experience for passengers. This role is perfect for individuals just starting their careers, offering a chance to develop skills in customer service and y Responsibilities:nn1. Customer Assistance: Greet and assist passengers at the ticket counter, addressing inquiries and providing information about flight schedules, ticketing processes, and travel 2. Ticket Sales: Process ticket sales for flights, ensuring accurate data entry and compliance with airline policies. Verify passenger identification and confirm travel details to complete transactions 3. Issue Boarding Passes: Generate and issue boarding passes, ensuring all necessary travel documents are in order. Help passengers understand boarding procedures and gate 4. Handle Customer Complaints: Address customer concerns and complaints with empathy and professionalism, working towards effective resolutions to enhance passenger 5. Maintain Work Area: Keep the ticketing area organized and presentable, ensuring all materials and information are up to date and accessible for quired Skills and Expectations:nnCandidates should have completed at least the 10th grade. Strong communication skills and a friendly demeanor are essential for providing excellent customer service. Attention to detail is important for processing tickets accurately, and the ability to work in a fast-paced environment is also necessary. Flexibility in working hours may be needed to accommodate busy travel periods.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
Kolkata
Company
Aervista
Deogarh, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.