Bfsaulhotels·2 days ago
2 days ago
Front Desk Agent - SpringHill Suites Dulles - Starting at $18/hour
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What you'll do
- Anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service
- Processing check-ins/outs
- Assisting guests with reservations and requests in a friendly, professional and timely manner
- Following SpringHill Suites high standards of quality to ensure guest satisfaction
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following SpringHill Suites high standards of quality to ensure guest satisfaction.
This position schedule varies depending on full time or part time (including weekends) working the AM and/or PM shifts.
Company
Bfsaulhotels
Sterling, United States of America
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