Front Desk Attendant - TownePlace Suites by Marriott, Wareham, MA
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What you'll do
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
What they're looking for
- Customer Service Experience
- Hotel Experience is a plus but NOT required
- Attention to detail
- Reliability
- Weekend availability
Nice to have
- Hotel Experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for both Full-Time Front Desk Attendant.
We want you to join our team at the TownePlace Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay: $16 - $18 Per Hour
Shifts: 3PM- 11PM shifts, Must have weekend availability
Job: Front Desk Agent FULL TIME
Responsibilities:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, receptionist, administrative
Requirements
- Customer Service Experience
- Hotel Experience is a plus but NOT required
- Attention to detail
- Reliability
Benefits
- DailyPay - Get Paid Any Day !
- 401K Matching
- Brand Wide Travel Discounts
- Company Wide Travel Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Company
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