Front Desk Coordinator
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What you'll do
- Build relationships with patients by confidently recommending wellness plans, memberships, and care packages.
- Meet and exceed individual and clinic sales goals through patient education and exceptional customer service.
- Present and sell wellness plans and membership packages confidently and accurately
- Greet, check in, and engage every patient, creating a warm, welcoming, and professional first impression.
- Answer phone calls, schedule appointments, and assist patients with questions and membership needs.
- Re-engage inactive patients and members through phone calls, texts, and other outreach efforts.
- Assist with local marketing initiatives, community events, and patient outreach.
- Maintain a clean, organized front desk and clinic environment
- Collaborate with team members and chiropractors to ensure a positive patient experience
What they're looking for
- High school diploma or equivalent required
- Strong phone, computer, and multitasking skills
- Energetic, motivated, and confident in a goal-driven environment
- Positive attitude with a team-oriented mindset
- Must be able to stand/sit for long periods and lift up to 50 pounds
Nice to have
- Minimum one year of customer service and sales experience preferred
- Office management or marketing experience is a plus
- Retail, hospitality, fitness, or sales experience is a plus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Front Desk Coordinator – Full Time/Part Time
Location: The Rim
Outgoing, energetic applicants who enjoy talking to people and achieving sales goals are encouraged to apply!
A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking an energetic, outgoing, and goal-oriented Wellness Coordinator to join our team! This is not a traditional front desk position—it's a customer-focused role where building relationships and confidently educating patients about chiropractic care, wellness plans, and treatment recommendations are key to success.
The ideal candidate enjoys talking with people, thrives in a fast-paced retail healthcare environment, and is motivated by achieving sales goals while delivering an exceptional patient experience. If you're friendly, proactive, and excited by the opportunity to earn hourly pay plus commission, we'd love to meet you!
Key Responsibilities
- Build relationships with patients by confidently recommending wellness plans, memberships, and care packages.
- Meet and exceed individual and clinic sales goals through patient education and exceptional customer service.
- Present and sell wellness plans and membership packages confidently and accurately
- Greet, check in, and engage every patient, creating a warm, welcoming, and professional first impression.
- Answer phone calls, schedule appointments, and assist patients with questions and membership needs.
- Re-engage inactive patients and members through phone calls, texts, and other outreach efforts.
- Assist with local marketing initiatives, community events, and patient outreach.
- Maintain a clean, organized front desk and clinic environment
- Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
- High school diploma or equivalent required
- Minimum one year of customer service and sales experience preferred
- Strong phone, computer, and multitasking skills
- Energetic, motivated, and confident in a goal-driven environment
- Positive attitude with a team-oriented mindset
- Must be able to stand/sit for long periods and lift up to 50 pounds
- Office management or marketing experience is a plus
- Naturally outgoing and enjoys talking to people.
- Comfortable asking for the sale and recommending memberships.
- Motivated by goals, bonuses, and commission.
- Thrives in a fast-paced environment.
- Positive attitude with strong communication skills.
- Retail, hospitality, fitness, or sales experience is a plus.
Schedule
Weekend availability is required and is not optional. Applicants must be available to work full-day shifts (10:00 AM–7:00 PM) and have open availability to work weekdays and weekends as scheduled.
Compensation and Benefits
- $15 per hour, depending on experience
- Bonus potential
- Opportunities for future growth and development
Why Join Us
When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Company
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