Front of House / Receptionist – Part Time – Truly Glasgow

Patient Experience Truly Glasgow, Glasgow, UK Front of House – Part Time – Truly Glasgow Be the friendly first smile at Truly Glasgow. Part-time Front of House: greet patients, book appointments, and support a warm, modern dental team. Truly is a modern dental company growing across Ireland and the UK. We’re building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals. We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand. Why Join Truly Dental? Work in a modern, technology-driven clinical environment Join a supportive team where collaboration and learning matter Be part of a growing international dental group Opportunity for long-term career development Make a real impact on patient experience every day Get a feel for our team and culture before applying: As the first face patients see when they walk into Truly, you’ll set the tone for their entire experience. You’ll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for. Key Responsibilities Welcoming patients and managing reception Booking, rescheduling and confirming appointments Handling incoming calls and emails professionally Processing payments and managing patient records (GDPR compliant) Coordinating between patients and clinical team Supporting the Practice Manager with admin tasks What We’re Looking For Previous reception or customer-facing experience (dental/medical is a plus) Strong English communication, both written and spoken Confident with practice management software (Dentally, Exact, SOE – training provided) Multitasker with attention to detail Warm, professional, calm under pressure Right to work in the UK Important Details Before Applying This is an on-site, part-time role based at our Glasgow clinic. The position is 24 hours per week, paid at £15 per hour. At the moment, the expected working pattern is Monday to Thursday, approximately 6 hours per day, likely around 12:00 pm to 6:00 pm. However, the rota may vary slightly from week to week depending on clinic needs. Flexibility is important, as there may be opportunities for additional hours in the future, particularly if the clinic extends its opening hours or opens on Saturdays. Applicants must have the right to work in the UK before applying.